Privacy Policy for Zam Zam City

Zam Zam City ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“Zam Zam City” or “App”), available on the Google Play Store.

By using the Zam Zam City app, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our app.

1. Information We Collect

When you use the Zam Zam City app, we may collect the following types of information:

a. Personal Information:

Name, contact number, email address

National ID or CNIC number

Property details (e.g., booking ID, plot number)

b. Financial Information:

Installment history

Bank account statements or summaries, if linked

Payment transaction details

c. Usage Information:

Date and time of app access

Actions performed in the app (e.g., viewing or making payments)

2. How We Use Your Information

We use the information we collect to:

Allow users to view and manage property installments

Display previous payment records and bank statements

Enable secure payment processing through the app

Improve our services, features, and user support

Send reminders or updates about due or completed payments

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:

Payment service providers, to process transactions

Banks or financial institutions, when required to retrieve bank-related data (with your permission)

Legal authorities, if required under applicable law or legal proceedings

4. Data Security

We implement industry-standard security measures to protect your data. This includes:

Secure server infrastructure

Data encryption

Access controls and authentication systems

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

5. Your Rights and Choices

You may:

View and update your personal information within the app

Request deletion of your account by contacting our support team

Opt out of promotional communications

6. Third-Party Services

Our app may link to third-party services (e.g., payment gateways). We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies.

7. Children's Privacy

Our app is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. Continued use of the app after changes indicates your agreement to the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

http://www.zamzamciti.co/contact-us.php