📄 Wonkka Privacy Policy

Effective Date: August 16, 2025

Wonkka (hereinafter “the Company”) values your personal information and is committed to protecting your privacy in accordance with applicable laws and regulations. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Wonkka app.

1. Information We Collect

We may collect the following types of personal information:

When signing up

Required: Email, password, nickname

Optional: Profile photo

Automatically collected during service use

Device information (OS, model, browser details, etc.)

Access logs, usage records, IP address, cookies

When using customer support

Inquiry details, email address

2. Purpose of Collecting and Using Personal Information

We use collected information for the following purposes:

To provide membership and services

To improve services and provide personalized features

To respond to user inquiries and handle complaints

To analyze service usage statistics

To comply with laws and respond to violations of Terms of Service

3. Retention and Use Period of Personal Information

We will destroy personal information once the purpose of collection and use has been fulfilled.
However, certain data may be retained as required by law:

Act on Consumer Protection in Electronic Commerce, etc.

Records of contracts or withdrawals: 5 years

Records of payment and goods supply: 5 years

Records of complaints and dispute handling: 3 years

Protection of Communications Secrets Act

Records of login/access: 3 months

4. Provision of Personal Information to Third Parties

We do not provide personal information to third parties without the user’s consent, except as required by law.

5. Entrustment of Personal Information Processing

We may entrust personal information processing to external service providers for smooth service operation.
In such cases, contracts will ensure compliance with applicable privacy laws.

Examples:

Cloud server operation: ○○ Cloud

Customer support management: ○○ Call Center

6. Destruction of Personal Information

When the retention period expires or the purpose of processing is achieved, we will promptly destroy the data.

Electronic files: Permanently deleted using technical methods that prevent recovery

Paper documents: Shredded or incinerated

7. User Rights and How to Exercise Them

Users may request access, correction, deletion, or suspension of their personal data at any time through in-app settings or by contacting us at the email below.

8. Measures to Ensure Data Security

We implement the following measures to protect personal information:

Restricted access to personal data

Encryption of sensitive data

Installation and maintenance of security programs

Physical access control for data storage locations

9. Privacy Officer

To protect your personal information and handle related complaints, we designate the following Privacy Officer:

Name: Jeon Hyun Cheol

Position: Privacy Officer

Email: jeon_hyun_cheol@jalam-kr.com

10. Changes to This Privacy Policy

If we update, add, or modify any part of this Privacy Policy, we will notify users at least 7 days in advance through an in-app notice.

Announcement Date: August 16, 2025

Effective Date: August 16, 2025