Privacy Policy for Vrushahi Soya Products
Effective Date: 03 April 2026
Welcome to Vrushahi Soya Products. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services.
By using the Vrushahi Soya Products app, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our app, we may collect the following types of information:
a) Personal Information
We may collect personal details such as:
- Full Name
- Mobile Number
- Email Address
- Delivery/Billing Address
- Profile Information
b) Order & Transaction Information
We may collect:
- Ordered products
- Cart details
- Purchase history
- Payment-related order references
- Delivery details
c) Device & Technical Information
We may collect certain technical data automatically, such as:
- Device type
- Operating system
- App version
- IP address
- Browser/device identifiers
- Crash logs and diagnostic data
d) Location Information (if enabled)
If the app uses delivery/location-based services, we may collect approximate or precise location information only with your permission.
2. How We Use Your Information
We use the collected information to:
- Create and manage your account
- Process and confirm orders
- Deliver products and services
- Provide customer support
- Improve app performance and user experience
- Send order updates and service notifications
- Prevent fraud, abuse, and unauthorized access
- Comply with legal obligations
3. Payments
Vrushahi Soya Products may use third-party payment gateways or payment service providers for secure transactions.
We do not directly store sensitive payment details such as:
- Full debit/credit card number
- CVV
- Banking PIN
Payments are processed securely through trusted third-party payment partners.
4. Sharing of Information
We do not sell your personal information.
We may share your information only in the following cases:
- With delivery/logistics partners for order fulfillment
- With payment gateway providers for secure payment processing
- With technical/service providers who help operate the app
- If required by law, legal process, or government authority
- To protect our users, platform, or legal rights
5. Data Security
We take reasonable technical and administrative measures to protect your data from:
- Unauthorized access
- Misuse
- Loss
- Disclosure
- Alteration
However, no digital platform can guarantee 100% security. We encourage users to keep login credentials secure.
6. User Account & Access
Users may be required to create an account to access certain features such as:
- Shopping
- Order placement
- Address management
- Order history
You are responsible for maintaining the confidentiality of your account credentials.
7. Notifications
The app may send notifications related to:
- Order confirmations
- Delivery updates
- Offers and promotions
- Important service announcements
You may control notification preferences through your device/app settings where applicable.
8. Cookies / Web Technologies
If this app is connected to a website or web-based services, we may use cookies or similar technologies to:
- Improve browsing experience
- Maintain sessions
- Analyze usage
- Enhance functionality
9. Third-Party Services
Our app may use trusted third-party tools/services such as:
- Payment gateways
- Analytics services
- Hosting services
- Notification services
- Delivery/logistics integrations
These third-party services may collect and process data according to their own privacy policies.
10. Children’s Privacy
Vrushahi Soya Products is not intended for children under the age of 13 (or the applicable minimum age in your country).
We do not knowingly collect personal information from children without appropriate consent.
If you believe a child has provided personal data, please contact us and we will take appropriate action.
11. Data Retention
We may retain your information for as long as necessary to:
- Provide services
- Complete orders
- Resolve disputes
- Maintain records
- Comply with legal requirements
When data is no longer needed, we will take reasonable steps to delete or securely store it.
12. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw permissions (where applicable)
- Contact us for privacy-related concerns
To make a request, please contact us using the details below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted in the app or associated platform with an updated effective date. Continued use of the app after changes means you accept the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
App Name: Vrushahi Soya Products
Email: vrushahigroup@gmail.com