# VetConnect Terms of Service and Privacy Policy
Last updated: 2026-02-28
This document contains the Terms of Service ("Terms") and Privacy Policy ("Privacy Policy") for the VetConnect mobile application (the "App"). If you have questions or need help, contact us at contact@codingminds.com.
## Terms of Service
### 1. Acceptance of Terms
By accessing or using the App, you agree to these Terms. If you do not agree, do not use the App.
### 2. Eligibility
You must be able to form a legally binding contract in your jurisdiction to use the App.
### 3. Account and Access
You may need an account to use certain features. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.
### 4. App Functionality
The App may allow you to:
- Create and manage a business profile (e.g., name, description, start date, and location).
- Search for and view information about businesses.
- Use AI-assisted features (for example, to generate search query recommendations).
### 5. User Content
You may submit content such as business information ("User Content"). You represent that you have the necessary rights to submit the User Content and that it is accurate to the best of your knowledge.
You agree not to submit User Content that is unlawful, misleading, infringing, harmful, or otherwise objectionable.
### 6. Prohibited Conduct
You agree not to:
- Use the App for illegal activities.
- Attempt to interfere with, disrupt, or gain unauthorized access to the App or its systems.
- Reverse engineer, decompile, or attempt to extract source code from the App except to the extent allowed by law.
- Upload malware or attempt to exploit vulnerabilities.
### 7. Third-Party Services
The App may rely on third-party services (e.g., authentication, databases, analytics, maps, AI providers). Your use of those services may be subject to their separate terms and policies.
### 8. No Professional Advice
Information provided through the App is for general informational purposes only and is not professional, legal, financial, or business advice.
### 9. Availability and Changes
We may modify, suspend, or discontinue the App (in whole or in part) at any time. We may also update these Terms from time to time. Continued use of the App after changes means you accept the updated Terms.
### 10. Termination
We may suspend or terminate your access to the App at any time if we reasonably believe you have violated these Terms or if needed to protect the App, users, or third parties.
### 11. Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
### 12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, ARISING FROM OR RELATED TO YOUR USE OF THE APP.
### 13. Contact
For questions about these Terms or the App, contact contact@codingminds.com.
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## Privacy Policy
### 1. Overview
This Privacy Policy explains how the App collects, uses, and shares information when you use the App.
If you have questions or requests related to privacy, contact contact@codingminds.com.
### 2. Information We Collect
Depending on how you use the App, we may collect:
**Account Information**
- Email address and basic account identifiers when you register or log in.
**Profile and Business Information**
- User profile fields you provide (e.g., username).
- Business profile fields you provide (e.g., business name, description, start date, and location).
**Location Information**
- Location information you provide or allow through device permissions (e.g., to show nearby businesses on a map).
**Usage and Diagnostics**
- App usage information and diagnostic logs (e.g., crash/error information) to maintain and improve the App.
**AI Feature Inputs**
- Text you submit to AI-powered features (e.g., prompts or descriptions) and related outputs used to provide the feature.
### 3. How We Use Information
We use information to:
- Provide and operate the App (authentication, saving profiles, showing businesses).
- Improve App performance, reliability, and user experience.
- Provide AI-assisted features and search experiences.
- Help maintain security and prevent abuse.
### 4. How We Share Information
We may share information:
**With Service Providers**
- To host data, authenticate users, provide map tiles, and power AI features. These providers process data on our behalf to provide the App’s functionality.
**For Legal and Safety Reasons**
- If required by law, legal process, or to protect the rights, safety, and security of users or the public.
We do not sell your personal information.
### 5. Data Retention
We retain information as needed to operate the App and provide the services, unless a longer retention period is required or permitted by law.
### 6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is perfectly secure, and we cannot guarantee absolute security.
### 7. Children’s Privacy
The App is not intended for children under 13 (or the age required by local law). We do not knowingly collect personal information from children.
### 8. Your Choices and Rights
Depending on your location, you may have rights regarding your information, including access, correction, and deletion requests. Contact contact@codingminds.com to request assistance.
### 9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be reflected by the "Last updated" date at the top of this document.
### 10. Contact
For privacy questions or requests, contact contact@codingminds.com.