1) PRIVACY POLICY – Bihar Taxi

Privacy Policy for Bihar Taxi

Effective Date: March 28, 2026

App Name: Bihar Taxi
Developer Contact Email: bookbihartaxiservice@gmail.com

Bihar Taxi ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Bihar Taxi mobile application and related services.

By using the app, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect the following personal information when you register or use the app:

• Full name
• Mobile number
• Email address
• Profile photo (optional)
• Pickup and drop locations
• Saved addresses
• Trip history
• Payment-related details (if applicable)

b) Location Information

Since Bihar Taxi is a transportation and navigation-based app, we may collect:

• Precise location
• Background location (only when required for ride tracking, live navigation, safety, and trip updates)
• Route and travel-related information

This helps us provide:

• Ride booking services
• Nearby driver matching
• Accurate pickup/drop navigation
• Real-time trip tracking
• Safety and route optimization

c) Device & Technical Information

We may automatically collect:

• Device model
• Operating system version
• App version
• IP address
• Device identifiers
• Crash logs
• Performance and diagnostic information

d) Usage Information

We may collect information related to how you use the app, such as:

• App interactions
• Ride booking behavior
• Search and navigation activity
• Feature usage
• Session duration

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Book and manage taxi rides
• Connect riders with drivers
• Provide live ride tracking and route navigation
• Improve app functionality and user experience
• Send ride confirmations, OTPs, notifications, and support updates
• Prevent fraud, abuse, and unauthorized access
• Maintain safety and service quality
• Comply with legal obligations

3. Location Permission Usage

Bihar Taxi may request the following location permissions:

Foreground Location

Used to:

• Detect your current pickup location
• Help drivers reach you
• Show ride routes and fare estimates

Background Location

Used only when necessary to:

• Track ongoing rides in real time
• Improve driver-rider coordination
• Support safety features during active trips
• Provide accurate navigation while the ride is in progress

We do not collect background location unnecessarily when the app is not actively being used for ride-related services.

4. Camera, Storage & Other Permissions

Depending on app features, Bihar Taxi may request access to:

• Camera – for profile photo or document upload (if applicable)
• Storage / Photos / Media – to upload profile images or trip-related files
• Phone / SMS – for OTP verification and secure login (if applicable)
• Notifications – for ride alerts, trip updates, offers, and service communication

These permissions are only used to provide app functionality.

5. Sharing of Information

We may share your information only when necessary with:

• Drivers for completing ride bookings
• Service providers who help us operate the app
• Payment partners (if integrated)
• Cloud hosting or analytics providers
• Legal authorities if required by law

We do not sell your personal information to third parties.

6. Data Security

We take reasonable security measures to protect your information from:

• Unauthorized access
• Misuse
• Alteration
• Disclosure
• Loss

However, no digital platform can guarantee 100% security. We encourage users to keep their login credentials secure.

7. Data Retention

We retain your information only for as long as necessary to:

• Provide our services
• Maintain ride records
• Resolve disputes
• Meet legal and regulatory requirements

When data is no longer required, we may delete or anonymize it.

8. Children’s Privacy

Bihar Taxi is not intended for children under the age of 13 (or the minimum legal age in your region). We do not knowingly collect personal information from children.

If we learn that a child has provided personal data, we will take steps to delete it.

9. Your Rights

Depending on your region, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account or data
• Withdraw certain permissions
• Contact us regarding privacy concerns

To make a request, email us at:
bookbihartaxiservice@gmail.com

10. Third-Party Services

Bihar Taxi may use third-party tools or services such as:

• Google Maps / navigation services
• Firebase / analytics / crash reporting
• Payment gateways
• SMS/OTP services

These third-party services may collect information according to their own privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted within the app or app listing with a revised effective date.

We encourage users to review this policy regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Bihar Taxi Support
📧 bookbihartaxiservice@gmail.com