Privacy Policy for SofsiRide

Effective Date: 27 March 2026

SofsiRide (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the SofsiRide mobile application.

By using SofsiRide, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Phone number
• Email address
• Profile photo (if uploaded)
• Account details provided during registration

b) Location Information

Since SofsiRide is a maps and navigation/travel app, we may collect:

• Current live location
• Pickup location
• Drop location
• Route/travel related location data

This helps us provide:

• Navigation services
• Route guidance
• Travel support
• Nearby location-based features

c) Device Information

We may collect limited technical details such as:

• Device model
• Operating system version
• App version
• Device identifiers
• Crash logs and diagnostics

d) Usage Information

We may collect app usage data such as:

• Features used
• App activity
• Search and navigation actions
• Ride/travel related interactions

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Provide maps and navigation services
• Enable travel and ride-related features
• Detect your location for route support
• Improve app performance and user experience
• Send important updates, alerts, and notifications
• Provide customer support
• Maintain app safety, fraud prevention, and service quality

3. Location Data Usage

Because SofsiRide depends on navigation and location-based services, location access is important for core app functionality.

Your location may be used:

• While the app is in use
• To show routes and navigation
• To detect nearby service areas or travel points
• To improve trip-related services

If your app supports background navigation or tracking, background location may also be used only when required for app functionality and as permitted by your device settings.

You can control location permissions anytime from your phone settings.

4. Permissions We May Request

Depending on app features, SofsiRide may request:

• Location Permission – for maps, routes, navigation and travel support
• Camera Permission – for profile/document/image uploads (if applicable)
• Storage / Media Permission – to upload or save images/files (if applicable)
• Phone / Call Permission – for contact or support-related actions (if enabled)
• Notification Permission – for ride updates, travel alerts and app notifications

We only request permissions necessary for app functionality.

5. Sharing of Information

We do not sell your personal information.

We may share limited information only in these cases:

• With service providers who help operate the app
• With technical or hosting partners
• If required by law, legal request, or government authority
• To protect our users, app, platform, or legal rights
• For safety, fraud prevention, and dispute resolution

6. Data Security

We take reasonable steps to protect your information using appropriate technical and administrative security measures.

However, no digital platform is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We keep your data only for as long as necessary to:

• Provide services
• Maintain legal or operational records
• Improve platform functionality
• Resolve disputes and enforce policies

You may request account deletion by contacting us.

8. Your Choices and Rights

You may have the right to:

• Access your information
• Update or correct your account details
• Request deletion of your account/data
• Disable permissions from device settings
• Stop using the app at any time

For any privacy-related request, contact us at:

Email: sofsiride@gmail.com