Privacy Policy for MajdurSathi
Effective Date: 30 March 2026
MajdurSathi (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how MajdurSathi collects, uses, stores, and protects your information when you use our mobile application and related services.
If you use MajdurSathi, you agree to the practices described in this Privacy Policy.
1. Information We Collect
MajdurSathi may collect the following types of information:
a) Personal Information
When you register or use the app, we may collect:
- Full name
- Phone number
- Email address
- Profile information
- Address or service location
b) Location Information
To provide travel, labor, transport, or nearby service features, we may collect:
- Live location
- Approximate location
- Pickup and drop location
- Service area information
c) Booking and Service Information
We may collect:
- Booking details
- Trip or service request data
- Service history
- Transaction-related details
- Order or request status
d) Device and Technical Information
We may automatically collect:
- Device model
- Operating system version
- App version
- IP address
- Device identifiers
- Log and crash data
e) Communication Information
If you contact us, we may collect:
- Support messages
- Complaint details
- Feedback or reviews
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide labor, travel, and service-related features
- Process bookings and requests
- Improve app performance and user experience
- Enable location-based functionality
- Send booking confirmations, alerts, and notifications
- Provide customer support
- Prevent fraud, misuse, or unauthorized access
- Comply with legal requirements
3. Location Data Usage
MajdurSathi may use your location to:
- Help you find nearby service providers
- Enable booking and service matching
- Improve route, service, and operational efficiency
- Provide pickup/drop or work-location support
Location access may be used in the background only if required for service continuity, tracking, or operational functionality.
You can control location permissions from your device settings, but some features may not work properly without location access.
4. Sharing of Information
We do not sell your personal information.
We may share your data only in the following situations:
- With service providers or workers to fulfill bookings or service requests
- With technical service partners who help operate the app
- With payment, notification, analytics, or cloud service providers
- If required by law, legal process, or government request
- To protect the rights, safety, and security of users or the platform
All third-party access is limited to operational necessity.
5. Data Storage and Security
We take reasonable security measures to protect your information from unauthorized access, misuse, loss, or disclosure.
These measures may include:
- Secure servers
- Encrypted communication
- Access controls
- Authentication systems
However, no digital system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only for as long as necessary to:
- Provide app services
- Maintain business records
- Resolve disputes
- Comply with legal obligations
- Improve service performance
After retention is no longer necessary, we may delete or anonymize your data.
7. Your Rights and Choices
Depending on your region and applicable law, you may have the right to:
- Access your personal data
- Update or correct account information
- Request deletion of your account or data
- Withdraw certain permissions like location access
- Contact us regarding privacy concerns
To request account or data deletion, contact us at:
saurabhshakya950@gmail.com