Privacy Policy for Urban Partner
Last Updated: [Date]
App Name: Urban Partner
Contact Email: urbantravonopvtltd@gmail.com
Urban Partner (“we”, “our”, or “us”) is a ride-partner application designed for drivers to receive bookings, navigate routes, and manage trips. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app.
By using Urban Partner, you agree to the terms described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following information when you register or use our services:
Name
Phone number
Email address
Profile details
Vehicle information (vehicle number, model, documents, etc.)
1.2 Location Information
We collect your real-time GPS location to:
Show nearby trips
Track active rides
Provide navigation and route optimization
Ensure safety and trip transparency
Location access is required both in foreground and background for proper functioning of the app.
1.3 Device Information
Device model
Operating system version
App version
Device identifiers (for security & fraud prevention)
1.4 Usage Data
Ride status
Navigation details
App interaction data
Crash logs & performance data
2. How We Use Your Information
Your data is used to:
Provide and improve driver services
Match you with customer bookings
Enable navigation and route tracking
Verify identity & ensure platform safety
Prevent fraud and unauthorized access
Process payments and trip earnings
Communicate important updates
We do not sell or rent your personal information.
3. Sharing of Information
We may share limited data only in the following cases:
3.1 With Customers
Driver name
Phone number
Live location
Vehicle information
(Only when a ride is accepted)
3.2 With Service Providers
For:
Payment processing
SMS/OTP verification
Map & navigation services
Analytics & crash monitoring
3.3 Legal Requirements
We may share information if required to comply with:
Law enforcement requests
Legal processes
Government regulations
4. Data Security
We implement strict security measures to protect your data:
Encrypted communication
Secure servers
Limited access to authorized personnel only
However, no system is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights
You may request:
Access to your data
Correction of inaccurate details
Account deletion
To request this, contact us at:
📩 urbantravonopvtltd@gmail.com
6. Permissions Used in the App
Urban Partner requires the following permissions:
Location (Foreground & Background): To show bookings, track rides, and navigate routes
Camera: To capture documents and profile photos
Storage: To upload/scan files
Phone: For call-based communication with riders
Internet: For app functionality
All permissions are used strictly for service-related purposes.
7. Children’s Privacy
Urban Partner is not intended for children under 18.
8. Policy Updates
We may update this Privacy Policy from time to time. Continued use of the app means you accept the updated terms.
9. Contact Us
If you have questions or concerns, contact us at:
📩 urbantravonopvtltd@gmail.com