Privacy Policy – TaxiRiderX Partner (Driver App)
Contact Email: support@TaxiRiderX.com
TaxiRiderX Partner ("we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share data when you use the TaxiRiderX Partner App (“App”) as a driver.
1. Information We Collect
When you register and use our App, we may collect the following:
1.1 Personal Information
Full name
Email address
Mobile number
Profile photo
Government-issued identification (e.g., Aadhaar, PAN, driver’s license)
Vehicle registration details and insurance information
1.2 Location Information
Real-time GPS location for trip assignments and navigation.
Pick-up and drop-off locations during rides.
1.3 Payment Information
Bank account or UPI details for payments.
Transaction and earnings history.
1.4 Device Information
Device type, operating system, unique device identifiers.
IP address, mobile network information, and app usage statistics.
1.5 Trip Information
Ride history, passenger details (limited), route taken, and trip duration.
2. How We Use Your Information
We use your information to:
Match you with nearby passengers.
Facilitate trip navigation and ride completion.
Process earnings and send payments.
Provide customer support and resolve disputes.
Improve App functionality and driver experience.
Ensure safety, fraud prevention, and legal compliance.
Communicate trip details, account updates, and promotions.
3. Sharing Your Information
We may share your data with:
Passengers for ride coordination (only necessary details such as name, profile photo, and vehicle info).
Payment processors for secure transactions.
Service providers for analytics, hosting, and support.
Law enforcement when required by applicable laws.
We do not sell your personal data to third parties.
4. Location Tracking
We require continuous access to your GPS location (even when the app is in the background) to assign trips, ensure accurate navigation, and maintain passenger safety.
5. Data Retention
Your data is stored only as long as necessary for providing services, legal compliance, and dispute resolution. You can request account deletion by contacting us.
6. Your Rights
You may:
Access the personal data we hold.
Request corrections or deletion.
Withdraw consent for certain uses.
File complaints with the relevant authorities if your rights are violated.
7. Security
We use encryption, secure storage, and access controls to protect your data. However, no system is completely secure, and we cannot guarantee absolute safety.
8. Third-Party Services
The App may link to or integrate with third-party services. We are not responsible for their privacy practices and recommend reviewing their policies.
9. Children’s Privacy
This App is intended only for individuals 18 years or older. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted within the App with the updated “Effective Date.”
11. Contact Us
For privacy concerns or requests, contact:
📧 Email: support@TaxiRiderX.com
🏢 Company: TaxiRiderX