Privacy Policy for “Tawsilla”

Last Updated: 15/1/2025

At “Tawsilla,” we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our application.

Information We Collect

(A) Personal Information: Name, phone number, email address, and optional profile picture.

(B) Location Data: Real-time location to facilitate trip requests and improve service accuracy.

(C) Trip Information: Pickup and drop-off locations, trip duration, distance, and payment details.

(D) Technical Data: Device information, IP address, and app usage data.

How We Use Your Data

• To provide and manage ride services.

• To enhance user experience and app performance.

• To communicate with you for updates, support, or promotions.

• To ensure the security of our services and prevent fraudulent activities.

Data Sharing

We do not sell your personal information. Data may be shared with:

• Drivers and riders to fulfill trip requests.

• Authorities, if required by law or for safety concerns.

Data Protection

We employ encryption, secure servers, and restricted access to protect your data. Regular audits are conducted to maintain the highest security standards.

Your Rights

You can access, update, or delete your personal data through the app or by contacting us. Note that some data may be retained for legal or regulatory purposes.

Cookies

We use cookies to enhance app functionality and gather usage insights. You can disable cookies via your device settings.

Updates to This Policy

We may revise this Privacy Policy periodically. Changes will be communicated through the app or email notifications.

Contact Us

For questions or concerns about this Privacy Policy, contact us at moamen.rabee.dev@gmail.com

By using “Tawsilla,” you acknowledge and agree to the terms of this Privacy Policy.