PRIVACY POLICY
Last updated November 10, 2025
This Privacy Notice for People Link One (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
Download and use our mobile application (TAGO Airport Shuttle Driver) or any other application of ours that links to this Privacy Notice.
Engage with us in other related ways, including any sales, marketing, or events.
USE TAGO AIRPORT SHUTTLE DRIVER
App purpose
Tago Driver is the driver-only companion to the main Tago (Passenger) App. Passengers create ride requests in the main Tago app; drivers use Tago Driver to receive, manage, and complete those ride requests. It is not for passengers. Drivers use this app to: receive ride requests created in the Tago User App; view pickup and destination details on an interactive map; accept or decline assigned rides; communicate with passengers in real time via chat; and receive push notifications for new rides and messages. Because this app functions as part of the two-app ecosystem (User App + Driver App), a test driver account is required to access all features.
Location permission explanation
The app asks for location permission on first map use.
Info.plist keys: NSLocationWhenInUseUsageDescription; NSLocationAlwaysAndWhenInUseUsageDescription.
Reason: (1) show the driver’s current position on Google Maps, (2) display the route from pickup to destination, and (3) assist the driver in navigating to the passenger.
Behavior: Location is used only while the driver is actively using the app and viewing a ride. No background tracking outside ride sessions. Purpose string: “Location information is required to display your current location and show routes on the map.”
Notifications (push)
Uses Firebase Cloud Messaging / APNs to send: new ride request notifications (triggered when a passenger creates a ride in the User App); new chat message notifications; ride status updates. Notifications are essential for timely driver responses and can be disabled in iOS Settings.
Network / backend dependencies
Uses Firebase (Authentication, Firestore, Cloud Messaging). Uses Google Maps SDK / Directions API for route display. Requires an active internet connection (Wi-Fi or cellular). If offline, real-time features such as ride requests, chat, and maps will not function.
Third-party services used
Firebase Authentication: driver login (email/password or Google).
Firebase Firestore: ride requests, statuses, chats (shared with the User App).
Firebase Cloud Messaging: push notifications.
Google Maps SDK: map display and route visualization.
Geolocator / CoreLocation: GPS location access.
All network traffic is encrypted via HTTPS.
Data and privacy
Data collected: driver’s name, email, and device token for notifications.
Location: used only for in-app map rendering and navigation during rides.
All data is securely stored in Firebase Firestore (with strict Firestore rules).
Privacy Policy and Terms are accessible in-app and via the App Store listing.
QUESTIONS OR CONCERNS
Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. Questions or concerns: ploride.dev@gmail.com.
SUMMARY OF KEY POINTS
What personal information do we process? We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process sensitive personal information? We do not process sensitive personal information.
Do we collect information from third parties? We do not collect any information from third parties.
How do we process your information? We process information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We also process information for other purposes with your consent and only when we have a valid legal reason.
When and with whom do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We use organizational and technical safeguards, but no system is 100% secure.
What are your rights? Depending on where you live, you may have rights regarding your personal information.
How do you exercise your rights? Submit a data subject access request or contact us; we will act in accordance with applicable laws.
TABLE OF CONTENTS
What information do we collect?
How do we process your information?
When and with whom do we share your personal information?
Do we use cookies and other tracking technologies?
How do we handle your social logins?
How long do we keep your information?
How do we keep your information safe?
Do we collect information from minors?
What are your privacy rights?
Controls for Do-Not-Track features
Do United States residents have specific privacy rights?
Do we make updates to this notice?
How can you contact us about this notice?
How can you review, update, or delete the data we collect from you?
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us: We collect personal information that you provide when you register on the Services, express interest in information about us or our products and Services, participate in activities on the Services, or otherwise contact us.
Personal information provided by you: may include names and email addresses.
Sensitive information: We do not process sensitive information.
Social media login data: If you register using a social media account (e.g., Facebook, X), we will receive certain profile information from the provider as described under “How do we handle your social logins?”
Application data:
Geolocation information: we may request access to track location while you use the app to provide location-based services. You can change permissions in device settings.
Push notifications: we may send notifications related to your account and app features. You can opt out in device settings.
Google API: Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including Limited Use requirements.
HOW DO WE PROCESS YOUR INFORMATION?
We process personal information to provide, improve, and administer our Services; communicate with you; for security and fraud prevention; and to comply with law. Examples:
To facilitate account creation, authentication, and user account management.
To enable user-to-user communications when you use features that allow communication with another user.
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share information in specific situations, including:
Business transfers: in connection with merger, sale of assets, financing, or acquisition.
Google Maps Platform APIs: when we use Google Maps (e.g., Maps API, Places API), Google may estimate your location using GPS, Wi-Fi, and cell towers. GPS is about 20 meters accurate; Wi-Fi/cell towers improve accuracy indoors. This data helps provide directions but is not always perfectly precise.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies (web beacons, pixels) to collect information when you interact with our Services, maintain security, prevent crashes, fix bugs, save preferences, and support basic site functions. Third parties may use tracking technologies on our Services for analytics and advertising, to manage or display ads tailored to your interests, or to send reminders depending on your preferences. To the extent these are considered “sale” or “sharing” under applicable US state laws, you can opt out by submitting a request as described under US state privacy rights. Details on refusing certain cookies are set out in our Cookie Notice.
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
If you register or log in via a third-party social media account, we receive profile information about you from that provider (typically your name, email address, friends list, profile picture, and any information you make public). We use that information only for the purposes described in this Notice or otherwise made clear to you. We are not responsible for other uses of your information by the social media provider; review their privacy notice to understand their practices and controls.
HOW LONG DO WE KEEP YOUR INFORMATION?
We keep personal information only as long as necessary for the purposes set out in this Notice or as required/permitted by law (e.g., tax, accounting). When there is no ongoing legitimate business need to process it, we delete or anonymize it, or if not possible (e.g., backups) we securely store and isolate it until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement appropriate technical and organizational measures to protect personal information. However, no transmission or storage technology is 100% secure. Transmission of personal information to and from our Services is at your own risk. Access the Services within a secure environment.
DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18, or that you are the parent or guardian of a minor who is using the Services with your consent. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to promptly delete the data. If you become aware of any data we may have collected from children under 18, contact ploride.dev@gmail.com.
WHAT ARE YOUR PRIVACY RIGHTS?
You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
Withdrawing your consent: If we rely on consent (express or implied, depending on applicable law), you may withdraw it at any time by contacting us using the details in “How can you contact us about this notice?”
Account information: To review or change information in your account or terminate your account, log into your account settings and update your user account. Upon your termination request, we will deactivate or delete your account and information from our active databases. We may retain some information to prevent fraud, troubleshoot problems, assist investigations, enforce legal terms, and/or comply with legal requirements.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and applications include a Do-Not-Track (DNT) feature or setting. No uniform technology standard for recognizing and implementing DNT signals is finalized; we do not currently respond to DNT browser signals or other mechanisms that communicate your choice not to be tracked online. If a standard is adopted that we must follow, we will inform you in a revised version of this Notice. California law requires disclosure of our response to DNT signals; we do not respond at this time.
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have rights to request access to and details about the personal information we maintain about you and how we processed it, correct inaccuracies, obtain a copy of it, or delete it. You may also have the right to withdraw consent where applicable. Rights may be limited in some circumstances by law.
Categories of personal information we collect (past 12 months):
A. Identifiers (e.g., real name, alias, postal address, telephone or mobile number, unique personal identifier, online identifier, IP address, email address, account name): COLLECTED – YES.
B. Personal information as defined in the California Customer Records statute (e.g., name, contact information, education, employment, employment history, financial information): COLLECTED – YES.
C. Protected classification characteristics under state or federal law (e.g., gender, age, date of birth, race/ethnicity, national origin, marital status, other demographic data): COLLECTED – NO.
D. Commercial information (e.g., transactions, purchase history, financial details, payment information): COLLECTED – NO.
E. Biometric information (e.g., fingerprints, voiceprints): COLLECTED – NO.
F. Internet or other similar network activity (e.g., browsing/search history, online behavior, interest data, interactions with our websites/apps/systems/ads): COLLECTED – NO.
G. Geolocation data (device location): COLLECTED – YES.
H. Audio, electronic, sensory, or similar information (e.g., images and audio, video or call recordings created in connection with business activities): COLLECTED – NO.
I. Professional or employment-related information (e.g., business contact details to provide Services at a business level or job title, work history, qualifications): COLLECTED – NO.
J. Education information (e.g., student records and directory information): COLLECTED – NO.
K. Inferences drawn from collected personal information (e.g., profiles or summaries of preferences and characteristics): COLLECTED – NO.
L. Sensitive personal information: COLLECTED – NO.
We may also collect personal information outside these categories when you interact with us in person, online, or by phone or mail, for example when receiving customer support, participating in surveys or contests, or facilitating delivery of our Services and responding to inquiries.
Retention for US categories:
Category A: as long as the user has an account with us.
Category B: as long as the user has an account with us.
Category G: for the duration of a ride (until the ride ends).
Sources of personal information: see “What information do we collect?”
How we use and share personal information: see “How do we process your information?” and “When and with whom do we share your personal information?” We may disclose personal information to service providers under written contracts. We may use personal information for our own business purposes such as internal research for technological development and demonstration; this is not “selling.” We have not disclosed, sold, or shared personal information to third parties for a business or commercial purpose in the preceding 12 months and will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
Your rights under certain US state laws include:
Right to know whether we are processing your personal data.
Right to access your personal data.
Right to correct inaccuracies.
Right to request deletion.
Right to obtain a copy of personal data you previously shared with us.
Right to non-discrimination for exercising your rights.
Right to opt out of processing for targeted advertising (or “sharing” as defined in California), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.
Depending on the state, you may also have rights to:
Access categories of personal data being processed (e.g., Minnesota).
Obtain a list of categories of third parties to which we have disclosed personal data (e.g., California, Delaware, Maryland).
Obtain a list of specific third parties to which we have disclosed personal data (e.g., Minnesota, Oregon).
Obtain a list of third parties to which we have sold personal data (e.g., Connecticut).
Review, understand, question, and, depending on where you live, correct how personal data has been profiled (e.g., Connecticut, Minnesota).
Limit use and disclosure of sensitive personal data (e.g., California).
Opt out of the collection of sensitive data and personal data collected through operation of a voice or facial recognition feature (e.g., Florida).
How to exercise your rights: submit a data subject access request, email ploride.dev@gmail.com, or use the contact details at the bottom of this document.
Request verification: We will verify your identity using the personal information provided in your request or information already maintained by us. If we cannot verify identity, we may request additional information to verify identity for security or fraud-prevention purposes. If you use an authorized agent, we may require additional verification and written, signed permission.
Appeals: If we decline to take action on your request, you may appeal by emailing ploride.dev@gmail.com. We will inform you in writing of any action taken or not taken in response, including reasons. If your appeal is denied, you may submit a complaint to your state attorney general.
California “Shine the Light” law: California residents may request, once per year and free of charge, information about categories of personal information (if any) disclosed to third parties for direct marketing and the names/addresses of those third parties for the preceding calendar year. Submit requests in writing using the contact details in “How can you contact us about this notice?”
DO WE MAKE UPDATES TO THIS NOTICE?
Yes. We will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by the updated “Revised” date at the top. If we make material changes, we may notify you by prominently posting a notice of such changes or by sending a notification. Review this Notice frequently to stay informed about how we protect your information.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Email: ploride.dev@gmail.com
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You may request access to the personal information we collect from you, details about how we processed it, corrections of inaccuracies, or deletion of your personal information. You may also have the right to withdraw consent to our processing, subject to applicable law. To review, update, or delete your personal information, submit a data subject access request.