# Rising Dough — Support
Welcome to the Rising Dough support page!
We’re here to help you get the most out of your pizza-making journey. If you encounter any issues, have questions, or want to give feedback, please reach out to us.
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## 📧 Contact
For any support inquiries, please email us at:
**[risingdoughapp@gmail.com](mailto:risingdoughapp@gmail.com)**
We aim to respond within 1–2 business days.
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## ❓ Common Topics
### 1. Timer Issues
- Make sure your app is updated to the latest version.
- Fermentation timers only start when you create a batch and begin the fermentation step.
### 2. Recipe Management
- Recipes use baker’s percentages for ingredient input.
- You can view ingredient weights for your desired batch size, but edits only affect the current batch or a forked recipe.
### 3. Logging and Ratings
- You can track every step of your dough-making process: Mixing, Fermentation, and Baking.
- Add notes or ratings after each step to help refine your batches over time.
### 4. App Feedback
- Suggestions or feature requests are welcome!
- Include as much detail as possible about your device and app version when reporting an issue.
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## ⚠️ Troubleshooting
- Restart the app if timers are not displaying correctly.
- Ensure your device’s date and time settings are accurate to maintain proper timer tracking.
- Check for updates in the Play Store or App Store.
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Thank you for using **Rising Dough**!
Your feedback helps us improve the app and make every pizza batch better than the last.