Sonia AI : Mindfulness Mood Tracker Privacy Policy

Privacy Policy

Sonia AI: Mindful Mood Tracker · Effective 2026-08-31

This privacy policy applies to the Sonia AI: Mindful Mood Tracker app for mobile devices, together with any related services operated by Muhammad Nurhazrul (collectively, the "Application"). Muhammad Nurhazrul is hereby referred to as the "Service Provider".

Information Collection and Use

The Application is designed to keep what you write on your device. There is no account, and your conversations, journal entries and preferences are stored in a database on your phone, not on a server owned by the Service Provider.

Data that stays on your device only:

Your nickname, age range, chosen personality, concerns and support style
Everything you type in a conversation, and every journal entry
Your favourites, session history and audio progress

Data that leaves your device:

The content of your messages is sent to Anthropic, the Service Provider's artificial intelligence provider, so that a reply can be generated. This is the only way the Application can respond to you, and it is described under Artificial Intelligence below.
Anonymous usage information — screens opened, features used, session counts — is sent to Vexo, together with a randomly generated device identifier.
Crash and error reports, including device model, operating system version and a stack trace, are sent to Sentry. Conversation content is deliberately excluded from these reports.
Purchase receipts and subscription status are handled by RevenueCat and by Apple.

The Service Provider does not collect your name, email address, phone number, contacts, photos or location. The randomly generated device identifier used for analytics is not linked to your nickname or to anything you write.

Cookies and tracking technologies

The Application or its third-party SDKs may use cookies, SDKs, pixels, and similar technologies to support functionality, analytics, or service delivery. Where required by applicable law, the Service Provider will obtain consent before using non-essential tracking technologies.

Your Rights

You may request access to, correction of, or deletion of your personal data held by the Service Provider. To exercise these rights, or to withdraw consent where processing is based on consent, contact the Service Provider at biztech755@gmail.com.

Your California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights. To exercise your CCPA/CPRA rights, contact the Service Provider at biztech755@gmail.com.

Artificial Intelligence

Sonia's replies are written by an artificial intelligence model. The Application does not host that model. It is operated by Anthropic PBC, 548 Market Street, San Francisco, CA 94104, United States — an independent company, and the only third party that ever receives what you write.

What is sent to Anthropic, and how it is collected. The Application collects this data from you directly, as you type it in the Application, and sends it over an encrypted connection at the moment you send a message:

The text of the messages you type in a conversation
The earlier messages in that same conversation, so the reply can follow the thread
Your nickname, and the personality, concerns and support style you chose during setup, so the reply is addressed to you
When a conversation ends, its transcript, once, so that a short journal summary can be written for you

What is never sent to Anthropic: your journal entries, your conversation history from other sessions, your name, email address, phone number, contacts, location, photos, health data, or any advertising or device identifier.

What it is used for. The data above is used for one purpose only — generating the reply or the journal summary you asked for, and returning it to your phone. It is not used for advertising, profiling, or any other purpose, and the Service Provider does not sell it or share it with anyone else.

Your permission is asked first. Before anything you write is sent to Anthropic, the Application shows you a screen explaining what is sent and who receives it, and asks you to agree. Nothing is transmitted unless you agree. Declining is a real choice: breathing exercises, sleep sounds, your journal and Crisis Help all continue to work without it. You can withdraw your agreement at any time in Settings › Your data › AI conversations, and transmission stops immediately.

Protection by the third party. Anthropic acts as the Service Provider's processor and is contractually required to protect this data to the same standard set out in this policy, to use it only to provide the service described above, and not to use it for any purpose of its own. Anthropic states that it does not train its models on data submitted through its business API, and by default retains that data for no more than thirty days. Anthropic's own handling of the data is additionally governed by its privacy policy, linked below.

Journal summaries are generated the same way, from the conversation they summarise, and are subject to the same permission.

AI-generated replies can be wrong. Sonia is not a therapist, not a doctor and not a crisis service, and nothing it says is medical advice. Please speak to a qualified professional before making any decision about your health, and use the Crisis Help screen — always free, and available without an account — if you need urgent support.

The Service Provider may use the information you provide to send important information, required notices, and, where permitted by law, marketing communications.

For a better experience while using the Application, the Service Provider may require you to provide certain personally identifiable information, including but not limited to biztech755@gmail.com. The information the Service Provider requests will be retained and used as described in this privacy policy.

Third Party Access

Apart from the message content sent to the AI provider with your permission, as described under Artificial Intelligence above, only anonymous usage and crash data is transmitted to external services, and only in order to operate and improve the Application. Each of these providers is named below, acts on the Service Provider's instructions, and is contractually required to protect the data it receives to the same standard set out in this policy. The Service Provider does not sell your data and does not share it with advertising networks.

International Data Transfers

The Service Provider or its third-party service providers may transfer personal data to countries outside your country of residence, including outside the European Economic Area (EEA). Where applicable law requires safeguards for international transfers, the Service Provider will use appropriate mechanisms.

Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions or other legally recognized transfer mechanisms
Your consent, where required and legally permitted

Data protection laws in other countries may differ from those in your jurisdiction. Where required by law, the Service Provider will apply appropriate safeguards and obtain any consent required for the transfer.

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

The Service Provider may disclose User Provided and Automatically Collected Information:

as required by law, such as to comply with a subpoena, or similar legal process;
when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
with their trusted services providers who work on their behalf, do not have an independent use of the information the Service Provider discloses to them, and have agreed to adhere to the rules set forth in this privacy statement.

Opt-Out Rights

You can stop further collection of information from your mobile device by uninstalling the Application. Uninstalling will stop the Application from collecting data from your device, but it does not automatically delete information that has already been transmitted to the Service Provider or to third parties.

To request deletion of your personal data, to withdraw consent, or to exercise any of your rights, contact the Service Provider at biztech755@gmail.com.

Data Retention Policy

The Service Provider retains personal data based on its necessity for the stated purposes:

User Provided Data: Retained for the duration of your use of the Application plus 12 months thereafter, unless longer retention is required by law
Automatically Collected Data: Retained for up to 24 months from collection, unless longer retention is required for legal compliance
Aggregated and Anonymized Data: Retained indefinitely as it no longer identifies you
Data required for legal compliance: Retained as long as required by applicable law

You may request deletion of your personal data, subject to any legal obligation to retain it. If you want the Service Provider to delete User Provided Data submitted through the Application, please contact them at biztech755@gmail.com. Please note that some User Provided Data may be required for the Application to function properly.

Data Deletion

You can request deletion of your personal data or account by contacting the Service Provider at biztech755@gmail.com. The Service Provider will process your request within the timeframes required by applicable law.

Because your conversations and journal live on your device, you can delete them yourself, immediately, without contacting anyone: Settings then Data Management offers both "Delete all conversations" and "Reset everything", and deleting the Application removes the database with it. For the anonymous analytics and crash records held by the third parties listed above, contact the Service Provider and they will be deleted.

Children

The Application is not intended for children under 13 years of age, or such higher age as required by applicable law. Setup asks for your age range and blocks the Application entirely for anyone under 13. Users aged 13 to 17 receive additional safety handling. The Service Provider does not knowingly solicit data from children or market the Application to them.

Where parental or guardian consent is required under applicable law, the Application is not intended for use without that consent. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age in violation of applicable law. In the event the Service Provider discovers that a child has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided the Service Provider with personal information, please contact the Service Provider (biztech755@gmail.com) so that they will be able to take the necessary actions.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.

Data Breach Notification

If a data breach occurs that affects your personal data, the Service Provider will notify you in accordance with applicable legal requirements, including, where required, providing information about the nature of the breach and the steps being taken to address it.

Changes

The Service Provider may update this Privacy Policy from time to time. The Service Provider will notify you of material changes by posting the updated Privacy Policy with an effective date. Where required by law, the Service Provider will seek your consent to material changes before they take effect.

Previous versions of this Privacy Policy will be maintained and made available upon request by contacting the Service Provider at biztech755@gmail.com.

This privacy policy is effective as of 2026-08-31

Your Consent

Where processing is based on consent, you provide that consent by affirmatively opting in to the relevant feature or action. You may withdraw consent at any time without affecting processing carried out before withdrawal. Processing based on other lawful bases is carried out as described above.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at biztech755@gmail.com.