Support — Solfeggio Frequencies

Need help? Reach us at pgreenwood333@gmail.com and we'll get back to you as soon as we can.

Frequently Asked Questions

How do I unlock all 9 frequencies? Subscribe via the paywall — annual ($19.99/yr, 7-day free trial) or weekly ($1.99/wk, no trial). 174Hz and 528Hz are always free.

I subscribed but the app still shows locked content. Try Restore Purchases in Settings. If that doesn't fix it, make sure you're signed into the same Apple ID used to purchase, then contact us.

How do I cancel my subscription? Subscriptions are managed through your Apple ID, not in the app. Go to Settings > [your name] > Subscriptions on your iPhone to cancel or change your plan.

Audio stopped when I locked my phone. This shouldn't happen — the app is designed to keep playing in the background. Try force-closing and reopening the app; if it persists, email us with your iPhone model and iOS version.

What does the Apple Health toggle do? When enabled, completed sessions are logged to the Health app as Mindful Minutes. This is optional and write-only — we never read your existing Health data.

Why does the app need Health access? Only to save Mindful Minutes when a session finishes. You can decline this permission and the app works the same either way.