Society Management

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Last Updated: June 10, 2026

Privacy Policy for Society Management App

This Privacy Policy explains how we collect, use, store, and protect your information when you use our Society Management Application ("App").

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When residents register and use the App, we may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Profile Photo (if provided)
  • Apartment/Flat Number
  • Tower/Block Information
  • Resident Identification Details
  • Emergency Contact Information
  • Family Member Details (if added by the resident)

Society-Related Information

We may collect:

  • Booking history of facilities
  • Subscription details
  • Maintenance and billing records
  • Visitor management information
  • Complaint and support requests
  • Community participation data

Payment Information

For wallet recharges, subscriptions, maintenance payments, and other transactions:

  • Transaction IDs
  • Payment Status
  • Payment Amount
  • Wallet Balance Information

Note: We do not store complete debit card, credit card, UPI PIN, banking passwords, or other sensitive payment credentials. Payments are processed through secure third-party payment gateways.

Location Information

We may collect your location data:

  • To verify resident access and society services.
  • To improve security and service delivery.
  • To provide location-based features when required.

Location information may be collected only with your permission and in accordance with your device settings.

Device Information

We may automatically collect:

  • Device ID
  • Device Type
  • Operating System Version
  • Application Version
  • IP Address
  • Log Data and Usage Statistics

2. How We Use Your Information

We use collected information to:

  • Create and manage resident accounts.
  • Verify resident identity and society membership.
  • Process facility bookings (Gym, Clubhouse, Sports Facilities, etc.).
  • Manage subscriptions and slot-based reservations.
  • Process wallet recharges and payments.
  • Send booking confirmations and notifications.
  • Provide customer support.
  • Improve App performance and user experience.
  • Prevent fraud, misuse, and unauthorized access.
  • Comply with legal and regulatory obligations.

3. Facility Booking and Subscription Services

Residents may use the App to:

  • Book society facilities.
  • Purchase subscriptions.
  • Reserve time slots.
  • Manage recurring memberships.

Booking information may be stored to facilitate future reservations and administrative management.

4. Wallet and Payment Services

The App may provide a digital wallet for:

  • Facility bookings
  • Subscription payments
  • Maintenance payments
  • Other society-related services

Wallet balances, transaction history, and recharge records may be maintained for operational and accounting purposes.

5. Sharing of Information

We may share information with:

Society Administration

Resident information may be visible to authorized society administrators for operational and management purposes.

Service Providers

We may share information with trusted third-party providers who assist in:

  • Payment processing
  • Cloud hosting
  • Notifications and messaging
  • Analytics and support services

Legal Requirements

We may disclose information when required by law, court orders, governmental authorities, or to protect legal rights and security.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect user information against:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Destruction

However, no electronic transmission or storage method is completely secure, and absolute security cannot be guaranteed.

7. Data Retention

We retain personal information for as long as necessary to:

  • Provide services.
  • Fulfill legal obligations.
  • Resolve disputes.
  • Enforce agreements.

Data may be deleted or anonymized when it is no longer required.

8. User Rights

Subject to applicable laws, users may have the right to:

  • Access their information.
  • Update inaccurate information.
  • Request deletion of their data.
  • Withdraw consent where applicable.
  • Request information about data processing activities.

Requests may be submitted through the contact details provided below.

9. Children's Privacy

The App is intended for use by society residents and authorized users. We do not knowingly collect personal information from children without appropriate parental or guardian consent where required by law.

10. Third-Party Services

The App may integrate with third-party services including:

  • Payment gateways
  • SMS providers
  • Email providers
  • Push notification services
  • Mapping and location services

These third parties may have their own privacy policies governing the use of information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted within the App and will become effective upon publication.