Privacy Policy

Effective Date: September 19, 2026

Sim Owner Details, also known as Sim Info, “we”, “our”, or “the app”, respects your privacy. This Privacy Policy explains what information the app collects, how it is used, and what choices you have.

By using this app, you agree to this Privacy Policy.

Important Disclaimer About SIM Owner Data

This app is not affiliated with, endorsed by, or connected to PTA, NADRA, any government department, any telecom operator, or any official identity verification authority.

This app does not provide government-verified SIM owner information, government-issued identity records, official CNIC verification, official address verification, or legally certified ownership records.

Any information shown in the app may be collected from third-party sources, publicly available sources, user-provided sources, or external APIs. We do not guarantee that any displayed information is accurate, complete, current, or official. The app is provided for general informational and educational purposes only.

Users must not use this app for harassment, stalking, fraud, impersonation, illegal tracking, identity theft, or any unlawful purpose.

Information We Collect

Depending on how you use the app, we may collect or process the following information:

Search Information

When you enter a mobile number or other search input, that information may be sent to remote servers or third-party APIs to process your request and show available results.

This may include:

• Mobile number entered by the user
• Search query or lookup request
• Related technical request data needed to return results

Support Chat Information

If you use the in-app support chat, we may collect and store:

• Chat messages you send
• Support replies
• Uploaded images or screenshots, if you choose to send them
• Voice notes or audio recordings, if you choose to send them
• Message status information such as sent, delivered, or read status
• Anonymous Firebase user/session ID used to manage your chat
• Device or notification identifiers needed to deliver support replies

Support chat data is used only to provide customer support, respond to your questions, improve support quality, prevent abuse, and maintain service security.

App Usage and Diagnostics

The app may collect app activity and technical information such as:

• App interactions
• Feature usage
• Crash logs
• Performance diagnostics
• Device or app identifiers
• Firebase installation or analytics identifiers

This helps us improve app stability, understand feature usage, fix bugs, and maintain security.

Advertising Data

The app may show ads through third-party advertising networks such as Google AdMob, Meta Audience Network, AppLovin, or similar providers. These providers may collect or use:

• Device identifiers
• Advertising ID
• App interactions
• Approximate location inferred by ad providers
• Ad impressions, clicks, and performance data

Advertising providers may use this data to show, measure, and improve ads according to their own privacy policies.

How We Use Information

We use information for the following purposes:

• To provide app features and search functionality
• To process number lookup requests
• To display available informational results
• To provide support chat and reply to user questions
• To send support notifications
• To prevent abuse, spam, fraud, and misuse
• To improve app performance and reliability
• To analyze app usage and fix bugs
• To show and measure advertisements
• To comply with legal and policy requirements

Data Sharing

We may share or process data with service providers that help us operate the app, including:

• Firebase and Google Cloud services
• Analytics and crash reporting services
• Advertising networks
• Third-party APIs used to process search requests
• Support and hosting service providers

We do not sell your personal information. However, advertising partners may process data according to their own privacy policies.

User-Provided Content

If you send messages, images, screenshots, or voice notes through support chat, you are responsible for making sure you have the right to share that content. Do not send sensitive information unless it is necessary for support.

Data Retention

We keep information only as long as reasonably needed for app functionality, support, security, legal compliance, or business purposes.

Support chat messages, images, and voice notes may be stored so our support team can respond and keep conversation history. You may contact us to request deletion of your support data.

Data Security

We use reasonable technical and organizational measures to protect user data. Data transmitted through Firebase and other modern services is generally protected using encryption in transit.

However, no app, server, database, or internet transmission can be guaranteed to be 100% secure.

Children’s Privacy

This app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate action.

Your Choices

You can choose not to:

• Use the support chat
• Send images or voice notes
• Enter search queries
• Allow notification permissions
• Interact with ads

You may also control certain permissions through your device settings.

Data Deletion Requests

You may request deletion of your support chat data or other personal data by contacting us at:

serintysimple7764@gmail.com

Please include enough information for us to identify the data related to your request.

Third-Party Services

The app may use third-party services, including but not limited to:

• Google Firebase
• Google AdMob
• Firebase Analytics
• Firebase Cloud Messaging
• Meta Audience Network
• AppLovin
• Third-party APIs used for search functionality

These services may collect and process data according to their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Continued use of the app after updates means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy, data deletion, or app support, contact us at:

serintysimple7764@gmail.com