Privacy Policy – Shipzyy
Last updated: 20 February 2026
Shipzyy (“we”, “our”, or “us”) operates the Shipzyy mobile application (the “App”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By using Shipzyy, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you register or place an order in the app, we may collect:
Full name
Mobile phone number
Email address
Delivery address
Profile information
Order & Transaction Information
When you purchase products, we may collect:
Order details
Cart items
Payment transaction status (we do NOT store card/bank details)
Device Information
We automatically collect certain device data:
Device model
Android version
App usage data
IP address
Crash logs
Location Information (If Enabled)
If you allow location access, we collect:
Current location to show nearby delivery availability
Accurate delivery address detection
You can disable location permission anytime in phone settings.
2. How We Use Your Information
We use your data to:
Create and manage your account
Process and deliver orders
Provide customer support
Send order updates and notifications
Improve app performance
Prevent fraud and unauthorized activity
We do not sell your personal data to any third party.
3. Payments
Shipzyy uses secure third-party payment gateways (UPI, cards, net banking, wallets).
We never store your debit card, credit card, or bank account information on our servers.
All payment data is processed securely by the payment provider.
4. Sharing of Information
We may share limited data only when necessary:
Delivery partners (to deliver your order)
Payment providers (to process transactions)
Legal authorities (only if required by law)
We do not share your personal data for advertising resale purposes.
5. Notifications
We may send:
Order confirmation notifications
Delivery updates
Important service announcements
You can disable notifications in your device settings.
6. Data Security
We implement appropriate security measures to protect your information, including:
Secure server communication (HTTPS)
Authentication protection
Access control
However, no online service is 100% secure.
7. Data Retention
We keep your data only as long as necessary to:
Provide services
Complete transactions
Comply with legal obligations
You may request account deletion anytime.
8. Account Deletion
Users can request deletion of their account and personal data by contacting us at:
Email: info@blackcube.ae
We will delete your information within a reasonable time unless required for legal purposes.
9. Children’s Privacy
Shipzyy is not intended for children under 13 years of age.
We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
We will notify users by updating the date at the top of this page.
11. Contact Us
If you have any questions regarding this Privacy Policy, contact us:
Email: info@blackcube.ae