Privacy Policy for Shipzyy
Effective Date: 18 May 2026
Shipzyy is an online shopping application that allows users to browse and purchase products such as electronics, groceries, clothes, and other daily-use items.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Shipzyy mobile application.
1. Information We Collect
When you use Shipzyy, we may collect the following information:
Personal Information
- Name
- Mobile number
- Email address
- Delivery address
- Profile information
Order and Shopping Information
- Products viewed
- Products added to cart
- Wishlist items
- Order history
- Payment status
- Delivery details
Location Information
We may collect your location information to provide delivery services, show service availability, and improve order delivery accuracy.
Device and App Information
We may collect basic device information such as:
- Device type
- Operating system
- App version
- Crash reports
- Performance data
This helps us improve app performance and fix technical issues.
Payment Information
Payments may be processed through secure third-party payment providers. Shipzyy does not store full card details, UPI PINs, bank passwords, or sensitive payment credentials.
2. How We Use Your Information
We use collected information to:
- Create and manage your account
- Process and deliver your orders
- Provide customer support
- Send order updates and notifications
- Improve app features and performance
- Prevent fraud and unauthorized activity
- Maintain security of the app
- Comply with legal requirements
3. Sharing of Information
We do not sell your personal information.
We may share limited information with trusted service providers only when required, such as:
- Delivery partners
- Payment gateway providers
- Customer support services
- Analytics and crash reporting services
- Legal or government authorities, if required by law
These third parties are required to protect your information and use it only for the purpose of providing their services.
4. Location Usage
Shipzyy may use your location to:
- Check delivery availability
- Suggest accurate delivery address
- Improve delivery experience
- Help delivery partners reach the correct location
You can disable location access from your device settings, but some delivery-related features may not work properly.
5. Camera and Photo Access
Shipzyy may request camera or photo library access only when required, such as uploading a profile image, product-related image, or support-related image.
We do not access your camera or photos without your permission.
6. Notifications
Shipzyy may send push notifications for:
- Order confirmation
- Order status updates
- Delivery updates
- Offers and promotions
- Important account-related alerts
You can disable notifications anytime from your device settings.
7. Data Security
We use reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no internet-based service is completely secure, so we cannot guarantee absolute security.
8. Data Retention
We keep your personal information only for as long as necessary to provide our services, complete transactions, comply with legal obligations, resolve disputes, and improve our services.
9. Children’s Privacy
Shipzyy is not specifically designed for children. We do not knowingly collect personal information from children without parental consent.
If we become aware that we have collected personal information from a child without proper consent, we will take steps to delete such information.
10. Your Rights
You may request to:
- Access your personal information
- Update or correct your information
- Delete your account or personal data
- Withdraw permissions such as location, camera, or notifications
To request changes or deletion, contact us using the details below.
11. Third-Party Services
Shipzyy may use third-party services for payment processing, analytics, crash reporting, notifications, and delivery management.
These services may collect information according to their own privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our website. Continued use of the app means you accept the updated Privacy Policy.
13. Contact Us
For any privacy-related questions, support requests, or data deletion requests, contact us at:
App Name: Shipzyy
Email: yaminternational19@gmail.com
Website: https://shipzyy.com/