Welcome to the official support page for Seek AI - Deep LLM Assistant. We're here to help you with any issues you may encounter while using the app. Below, you'll find solutions to common problems, important legal disclaimers, and information about how we handle your data.

Frequently Asked Questions (FAQ)

1. Why am I not getting a response from the AI?

Ensure you have a stable internet connection, as Seek AI requires an active connection to communicate with the AI models.

If the issue persists, try switching to a different AI model within the app.

Close and reopen the app to refresh the connection.

2. The app is running slow or freezing. What should I do?

Check your device’s storage and close any background apps that might be consuming memory.

Ensure your app is updated to the latest version.

Restart your device and try again.

3. Why are some AI models unavailable?

Certain AI models may experience temporary downtime due to external API issues. We recommend switching to another available model and trying again later.

4. How do I report a bug or issue?

If you encounter a bug, please contact our support team at support@seekaiapp.com with a detailed description of the issue, including your device type and app version.

5. Can I retrieve previous conversations?

Seek AI does not store any of your conversations or data. Once you close the app, previous sessions are not saved for your privacy and security.

Data Privacy & Security

Your privacy is our top priority. Seek AI does NOT collect, store, or share any personal data or conversation history. All interactions occur in real-time and are processed through the APIs of the respective AI models. Once your session ends, your data is not retained by our app.

For more information on how your data is handled, please review the privacy policies of the individual AI providers, such as OpenAI, Anthropic, and DeepSeek.

Legal Disclaimer

Seek AI - Deep LLM Assistant is an independent application that provides access to multiple third-party AI models. We are NOT affiliated with, endorsed by, or officially connected to OpenAI, Anthropic, DeepSeek, or any other AI model providers. All AI functionalities are powered by their respective developer APIs.

By using Seek AI, you acknowledge that:

The accuracy, reliability, and appropriateness of the responses are solely the responsibility of the respective AI model providers.

We are not liable for any actions, decisions, or consequences resulting from the use of the app or the AI-generated content.

Seek AI is provided "as is," without warranties of any kind, either express or implied.

If you have specific concerns about the data processing or the content generated by a particular AI model, we recommend contacting the model provider directly.

Contact Us

If you need further assistance or have questions not covered here, feel free to reach out to our support team:

Email: support@seekaiapp.com
Support Hours: Monday - Friday, 9 AM to 5 PM (EST)

We’re here to help and ensure you have the best experience possible with Seek AI - Deep LLM Assistant.