Privacy Policy for Saral
Saral (“we,” “us,” or “our”) is an English-learning and English-speaking practice application designed to help users improve their English language skills.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and what choices users have regarding their information.
1. Information We Collect
Depending on the features used in the app, Saral may collect:
- Name or username
- Email address
- Mobile number, if provided
- Login/account information
- Learning progress and activity
- Device information and technical information
- Information provided when contacting customer support
We will collect only information that is reasonably necessary for providing and improving the app.
2. How We Use Information
We may use information to:
- Create and manage user accounts
- Provide English-learning lessons and exercises
- Track learning progress
- Provide speaking and pronunciation practice
- Improve app performance and features
- Respond to support requests
- Detect misuse, fraud, or security problems
- Send important service-related notifications
- Comply with applicable laws
3. Voice and Microphone Information
If Saral provides speaking or pronunciation practice, the app may request microphone permission.
Voice information may be processed to provide pronunciation or speaking feedback. We will explain within the app when microphone access is required.
We will not use microphone access for unrelated purposes.
4. Children's Privacy
Saral may be used by learners of different ages. Where the app is directed toward children, we will take appropriate steps required by applicable privacy laws and regulations.
We do not knowingly request unnecessary personal information from children.
Parents or guardians who believe that a child has provided personal information may contact us using the contact details below.
5. Sharing of Information
We do not sell users' personal information.
We may share limited information with service providers that help us operate the app, such as:
- Cloud hosting providers
- Authentication providers
- Analytics providers
- Payment providers, where applicable
- Technical and customer-support providers
Such providers should process information only for the purposes necessary to provide their services.
6. Data Security
We take reasonable technical and organizational measures to protect user information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based service can guarantee absolute security.
7. Data Retention
We retain information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Users may contact us to request deletion of their account or personal information, subject to applicable legal requirements.
8. User Rights
Depending on applicable law, users may have rights to:
- Request access to their personal information
- Request correction of inaccurate information
- Request deletion of information
- Withdraw certain permissions
- Request information about how their data is used
Requests can be made using the contact details below.
9. Third-Party Services
Saral may use third-party services to provide certain functions. These services may have their own privacy policies and terms.
We recommend that users review the privacy practices of relevant third-party services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When important changes are made, we may provide appropriate notice through the app or other suitable means.
11. Contact Us
App Name: Saral
Developer/Company: WEBHOUSE IT SOLUTION
Email: hello@webhouseitsolution.com
Address: K21 Vijay Vihar Rohini Sec-4, Delhi 110085
If you have questions about this Privacy Policy or your personal information, please contact us using the details above.