Privacy Policy
Effective Date: July 28, 2026
سعد الجمل ماركت Grocery values your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Reda Hamed Grocery mobile application ("App").
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
When you create an account or place an order, we may collect:
Full name
Email address
Mobile phone number
Delivery address
Order history
Notifications
If you allow notifications, we may send you:
Order updates
Delivery status
Promotional offers
Important account or security notifications
You can disable notifications in your device settings.
How We Use Your Information
We use your information to:
Create and manage your account
Process and deliver orders
Process payments through secure payment providers
Communicate regarding your orders
Respond to customer support requests
Improve the App and user experience
Detect fraud and maintain security
Comply with legal obligations
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no method of electronic storage or internet transmission is completely secure.
Data Retention
We retain your information only for as long as necessary to:
Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our agreements
Your Rights
Depending on your location and applicable law, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Request a copy of your personal data
Withdraw consent where applicable
To exercise these rights, please contact us.
Children's Privacy
The App is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.
Third-Party Services
The App may use third-party services such as payment processors, analytics providers, mapping services, or notification providers. These providers have their own privacy policies governing their handling of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website. The updated effective date will appear at the top of this Policy.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us.
سعد الجمل ماركت