Privacy Policy for Rinzo Captain

Last Updated: October 2025
Contact Email: rinzotaxi@gmail.com

Welcome to Rinzo Captain!
This Privacy Policy explains how we collect, use, and protect the personal information of drivers (Captains) who use our app to provide transportation services to customers through the Rinzo platform.

By using Rinzo Captain, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect limited data necessary for providing and managing ride services efficiently and securely.

a. Personal Information:

Name, phone number, email address, profile picture, and vehicle details provided during registration.

b. Location Data:

Real-time location data is collected only while you are online (available for rides) or during an active trip to enable navigation, pickup, and drop tracking.

We do not track your location when you are offline or the app is closed.

c. Device Information:

Device model, operating system, and app performance logs to enhance stability and improve service quality.

d. Camera and Storage Access:

Used only for uploading your profile photo, ID verification, or necessary ride-related documents.

2. How We Use Your Information

We use your data strictly for operational and safety purposes, including:

Matching you with nearby riders.

Navigation and trip tracking.

Generating invoices and trip history.

Providing customer support.

Ensuring compliance and driver verification.

We never sell, share, or rent your personal information for marketing or advertising purposes.

3. Data Sharing and Disclosure

Your data may be shared only under these conditions:

With Riders: Limited information (e.g., name, vehicle number) to complete a booking.

With Service Providers: For map, analytics, or communication services.

Legal Requirements: If required by law enforcement or government agencies.

All partners are contractually bound to follow strict data privacy standards.

4. Data Security

We use advanced security measures, including:

Encrypted data transmission

Secure storage servers

Limited employee access

While we strive to protect your information, no system is completely immune to risks. You are encouraged to maintain secure login credentials and device settings.

5. App Permissions

Rinzo Captain requests certain permissions to deliver essential functionality:

Location Access: For navigation and trip updates.

Camera Access: For uploading profile photo and verification.

Storage Access: For saving profile and ride-related information.

All permissions are used only when required and never for unrelated tracking.

6. Your Rights

You have the right to:

Access or correct your personal data.

Request deletion of your account and associated data.

Withdraw permissions at any time (which may affect app functionality).

To exercise these rights, contact us at rinzotaxi@gmail.com.

7. Children’s Privacy

This app is intended only for adults (18+) who are authorized to operate as drivers.
We do not collect data from minors.

8. Policy Updates

We may revise this Privacy Policy from time to time. Any updates will be notified in the app or by email.
Continued use of the app after updates means you accept the revised terms.

9. Contact Us

If you have questions or privacy concerns, reach out to us at:
📧 rinzotaxi@gmail.com