Privacy Policy for Ridekaroo Captain

Effective Date: [Add Date]

Ridekaroo Captain (“we”, “our”, “us”) operates the Ridekaroo Captain mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our app.

If you do not agree with this policy, please do not use the application.

1. Information We Collect

We may collect the following types of information to provide navigation and trip-related services:

a) Personal Information

Name

Mobile number

Email address

Vehicle and driver-related details (if applicable)

b) Location Information

Real-time location (GPS)

Background location (only during active trips/navigation)

Location access is required to provide navigation, trip tracking, and route optimization features.

c) Device & App Information

Device type and OS version

App usage data

Crash logs and performance data

2. How We Use Your Information

We use collected data to:

Enable maps and navigation features

Track trips and routes accurately

Improve app performance and user experience

Communicate important updates or service notifications

Ensure safety and prevent misuse

3. Data Sharing & Disclosure

We do not sell or rent your personal data.

Data may be shared only:

With trusted service providers for app functionality

When required by law or legal process

To protect safety, rights, or prevent fraud

4. Data Security

We implement reasonable technical and organizational security measures to protect your data from unauthorized access, loss, or misuse.

However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your data only as long as necessary to:

Provide app services

Comply with legal requirements

After that, data is securely deleted or anonymized.

6. User Rights

You have the right to:

Access your personal data

Request correction or deletion

Withdraw permissions (like location access) from device settings

7. Children’s Privacy

Ridekaroo Captain is not intended for children under 13 years of age.
We do not knowingly collect data from children.

8. Permissions Used

The app may request:

Location – for navigation and trip tracking

Internet – to load maps and services

Phone/Storage (if applicable) – for app functionality

All permissions are used strictly for core features.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be reflected within the app or on this page.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 Email: ridekaroo722@gmail.com