Privacy Policy for ReportExpress

We operate ReportExpress mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

A. User-Provided Data (Report Content)
ReportExpress is designed to help you create, store, and share reports.
What app collects: The app allows you to input various types of data including fixed text, variable text, multiple choice selections, checkboxes, dates, times, and numerical values.
How it is used: This data is stored locally on your device to generate your reports.
Sharing: We do not collect, store, or transmit your report content to our servers. When you choose to share a report via WhatsApp or PDF, that transmission is initiated by you and is governed by the privacy policies of the respective third-party applications (e.g., WhatsApp or your email provider).

B. Automatically Collected Data (Usage & Device Data)
When you access the Service, we may collect certain information automatically, including, but not limited to:
- The type of mobile device you use.
- Your mobile operating system (e.g., Android version).
- Unique device identifiers (e.g., Android Advertising ID).
- Usage data (e.g., which features of the app you use most frequently).

C. Permissions
To function correctly, our app may request the following permissions:
- Storage/Photos/Media/Files: Required to save generated PDF files to your device and to attach them to emails or messaging apps.
- Internet: Required for analytics and serving advertisements.

2. Use of Data

We use the collected data for various purposes:
- To provide and maintain the Service.
- To allow you to create and share reports effectively.
- To notify you about changes to our Service.
- To provide customer care and support.
- To monitor the usage of the Service.
- To detect, prevent, and address technical issues.
- To provide analysis or valuable information so that we can improve the Service.

3. Legal Basis for Processing Personal Data (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
- We process your data because it is necessary for the performance of a contract with you (providing the report generation service).
- We process data for our legitimate interests (improving the app, marketing).
- We may also process data with your consent (e.g., enabling specific permissions).

4. Data Retention and Storage

Local Storage: Your report templates and filled data are stored locally on your device. If you uninstall the app or clear the app data, this information may be permanently deleted. We recommend keeping backups of important reports (PDFs) outside the app.

Server Storage: We do not store your report content on our servers. However, anonymous usage statistics may be retained for analytics purposes for a reasonable period.

5. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
 

6. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of ReportExpress developers.
- To prevent or investigate possible wrongdoing in connection with the Service.
- To protect the personal safety of users of the Service or the public.
- To protect against legal liability.

7. Security of Data

The security of your data is important to us. Because your report data is stored locally on your device, its security depends largely on the security of your device. We implement standard security measures to protect the app itself but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, or to perform Service-related services.
- Analytics: We may use third-party Service Providers (such as Google Analytics for Firebase) to monitor and analyze the use of our Service.
- Advertising: We may use third-party advertising companies (such as AdMob) to serve ads. These companies may use information about your visits to this and other apps to provide advertisements about goods and services of interest to you.

Link to Privacy Policy of third-party service providers used by the app:
- Google Play Services (https://www.google.com/policies/privacy/)
- AdMob (https://support.google.com/admob/answer/6128543?hl=en)
- Google Analytics for Firebase (https://firebase.google.com/policies/analytics)

9. Links to Other Sites

Our Service may contain links to other sites that are not operated by us (e.g., if you click a link in a shared report). If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Your Data Protection Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

Note: Since most of your data is stored locally on your device, you can exercise most of these rights by uninstalling the app or deleting your report data within the app.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:
- By email: adhamsnaim@gmail.com.
- By visiting this page on our website: https://doc-hosting.flycricket.io/reportexpress-privacy-policy/a802931a-3919-48c3-a1b5-b363fdeb5910/privacy