Privacy Policy – Rent Yatra
Last Updated: [Date]
App Name: Rent Yatra
Contact Email: rentyatra111@gmail.com
Rent Yatra (“we”, “our”, “us”) operates a service-based mobile application that allows users to book and manage various rental and service-related requirements. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.
By installing or using Rent Yatra, you agree to this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information during registration or while using our services:
Name
Mobile number
Email address
Address
Profile details
Service-related information
1.2 Device & App Information
Device model
Operating system
Unique device identifiers
App usage data
Crash logs
1.3 Location Information
We may collect your location for the following purposes:
Showing service availability
Providing location-based services
Address auto-detection
Service delivery verification
Location access is only used while the app is running and not in the background, unless necessary for core service features.
1.4 Payment Information
If you make payments inside the app, we may collect:
Transaction details
Payment confirmation
(We do not store card or UPI details. Payments are processed through secure third-party payment gateways.)
2. How We Use Your Information
We use your information for:
Account creation and user verification
Processing service bookings
Improving app performance
Customer support
Sending updates, confirmations, or notifications
Ensuring user safety and preventing fraud
Analytics and app improvement
3. Sharing of Information
We may share your information with:
3.1 Service Providers
Trusted third-party service providers who assist in:
Payment processing
Analytics
Customer support
Service delivery
3.2 Legal Requirements
We may share information if required:
To comply with law or legal claims
For protecting our rights or preventing misuse
We do not sell or rent your personal data to advertisers or any third parties.
4. Data Security
We use industry-standard security practices to protect your data.
However, no method of electronic storage is 100% secure.
We continuously improve security measures to protect user information.
5. Data Retention
We retain your information as long as:
Your account is active
Required for providing services
Needed to comply with legal obligations
Users may request account deletion at any time.
6. User Rights
You have the right to:
Access your data
Update or correct your information
Request deletion of your account
Withdraw permissions (location, storage, etc.)
To make such requests, contact us at: rentyatra111@gmail.com
7. Permissions Used in the App
Rent Yatra may request the following permissions:
Location – for service availability and delivery
Camera – for uploading documents or service-related photos
Storage – to upload/download images or files
Notifications – for updates and booking alerts
We only request permissions required for app functionality.
8. Children’s Privacy
Our app is not intended for users under 13 years of age.
We do not knowingly collect data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
Users will be notified within the app in case of major updates.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, contact us at:
📧 Email: rentyatra111@gmail.com