At Azhana Technologies India Private Limited, we are committed to protecting your privacy and ensuring the security of your personal information.

At Azhana Technologies India Private Limited, your privacy is a top priority, and we treat it with utmost seriousness. This Privacy Policy outlines how we collect, process, use, and may disclose your data when you use our mobile application, referred to as the "Platform." Throughout this policy, "we," "our," “Azhana,” or "us" refer to the Platform and/or Azhana Technologies India Private Limited, while "you," "your," or "user" denotes any person or entity using our Platform. Rest assured, we do not use or share your information with anyone except as described in this Privacy Policy.

At Azhana, we want you to be fully informed about the information we collect and how we use and share it. We encourage you to review our Privacy Policy, which is an integral part of our Terms and conditions. By using this Platform, you agree to the terms and conditions outlined in this Privacy Policy and consent to our use and disclosure of your Personal Information as described herein. Any capitalized words not defined in this Privacy Policy shall have the meanings provided in the Terms. If you do not agree with these terms, please refrain from using this Platform.

Our Privacy Policy outlines information collection, use, sharing, retention, and transfer practices, as well as your rights. We may or may not collect the following information/data from you:

1. Information We Collect

1.1 Personal Information: When you create an account on VizyBox, we may collect personal information such as your name, email address, profile picture, User ID and other details you provide voluntarily. 

1.2 Content Information: Shared Content encompasses all information voluntarily provided by you on the Platform, including quotes, images, profile photo, user bio, handle, and any posts you make.

1.3 Usage Information: We may collect information about how you interact with the app, including your browsing history, posts on VizyBox you interact with, likes, views and other interactions.

1.4 Device Information: We may collect information about the device you use to access VizyBox, including device type, operating system, unique device identifiers, IP address, and mobile network information.

1.5 Log Data:  Log Data refers to information automatically collected when you use the Platform, which may include cookies, web beacons, log files, and scripts, among other methods, Technical information, including mobile carrier details, browser configurations, IP address, device version, and identification number;

• Search history and activities on the Platform, such as search terms, visited social media profiles, used mini applications, and accessed content;
• Communication details, such as the identity of users you've interacted with, along with timestamps and durations of communications;
• Metadata associated with items shared on the Platform, like the date, time, or location of shared photographs or videos.

1.6 Cookies: Our Platform utilizes cookies to differentiate you from other users, enhancing your browsing experience and aiding in platform improvement. We gather cookie data from your device's cookies. For comprehensive details on the cookies we employ and their purposes, please refer to our cookie policy.

1.7 Surveys: If you opt to take part in a survey, we may ask for specific Personal Information, which refers to any data that could identify you. These surveys may be conducted by a third-party service provider, and you will be informed beforehand.

1.8 User Search Data: Any searches performed by you on the Platform.

1.9 Enhanced Account Security: During registration on our Platform, we collect your phone number and request access to the SMS messages on your device. We verify your identity by sending a One-Time-Password ("OTP"), which you confirm by entering it.

1.10 Location Information: Any information you share with our customer support team regarding assistance or support needed while using our Platform.

1.11 Device Data: Device Data encompasses the following:

• Device attributes: operating system details, hardware and software versions, device model, screen resolution, battery level, signal strength, RAM, storage space, CPU information, browser type, and app/file names.
• Device operations: information on device activities, like foreground/background status.
• Identifiers: unique identifiers from games, apps, or accounts.
• Device signals: Bluetooth signals, nearby Wi-Fi access points, beacons, and cell towers.
• Data from device settings: access to GPS location, camera, or photos.
• Network and connections: mobile operator or ISP details, language, time zone, phone number, IP address, and connection speed.
• Application and version: mobile applications stored on your device.
• Media: access to media gallery, including images, videos, and audio files, with your consent. You can deny access if preferred.

1.12 Camera: We utilize data from Apple's TrueDepth camera to enhance lens quality. This data is used in real-time and isn't stored on our servers or shared with third parties.

2. How We Use Your Information

2.1 Providing Services: We use the information we collect to provide and improve our services, personalize your experience, and deliver relevant content and features.

2.2 Communication: We may use your email address to send you updates, newsletters, promotional offers, and other communications related to VizyBox. You can opt out of these communications at any time.

2.3 Analytics: We may use analytics tools to analyse usage trends, monitor the performance of our app, and gather demographic information about our users.

2.4 Legal Compliance: We may use your information to comply with legal obligations, enforce our terms of service, and protect the rights, property, or safety of VizyBox, its users, or others.

2.5 For setting up and facilitating user account log-ins on the Platform.

2.6 To notify you about changes to the Platform, including updates to this Privacy Policy.

2.7 To facilitate communication through the Platform, phone, and email, including providing user support and enabling services.

2.8 To develop new services, enhance existing services and the Platform, and incorporate user feedback and requests.

2.9 To gain insights into your usage and access patterns on the Platform, aiming to enhance the overall user experience.

2.10 To evaluate and enhance the effectiveness of advertising, marketing, and promotional activities.

2.11 For security, fraud-detection and account management.

2.12 To help provide you support and assistance.

2.13 To facilitate the sharing of any media such as videos and images using the Platform.

2.14 To facilitate the sharing of any media such as audios, videos, and images using the Platform.

2.15 To optimise your user experience on our Platform.

2.16 For registration purposes.

3. Information Sharing

3.1 Third-Party Service Providers: We may share your information with third-party service providers who help us operate, maintain, and improve VizyBox. These service providers are contractually obligated to protect your information and only use it for authorized purposes. Advertisers and advertising networks utilize data to personalize ads for you and others. While we safeguard identifiable information, we may share aggregated user data with advertisers. For instance, we might inform them about the number of women in a specific age group who interacted with their ads on a given day. This aggregated data aids advertisers in targeting their desired audience effectively. 

3.2 Legal Requirements: We may disclose your information in response to a legal request, such as a subpoena, court order, or government investigation, or to protect the rights, property, or safety of VizyBox, its users, or others. Government bodies or law enforcement may access your personal data if we reasonably believe it's necessary to comply with legal obligations or government requests, or to safeguard our company, customers, or the public from harm. This includes addressing public safety, fraud, security, or technical issues.

3.3 Business Transfers: If VizyBox is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our app of any such change in ownership or control of your personal information.

3.4 Public Content, such as posts or comments on user profiles, is accessible to all, including search engines. Any information voluntarily disclosed for posting on the Platform, including profile page details, is accessible to anyone. Content you choose to make public may be reshared by others. Be mindful of your audience, as those who can view your activity on our Platform may share it with others, both within and outside your intended audience.

3.5 We retain the right to share all public content on various online or offline platforms, including social media. Your Personal Information will never be rented or sold to third parties, unless explicitly stated otherwise in these Terms.

4. Data Security

We take reasonable measures to protect the security of your information and prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If you've been provided or chosen a username and password to access the platform, it's your responsibility to keep them confidential. Please refrain from sharing your password with others. 

We only keep Sensitive Personal Information for as long as necessary. While we'll consider requests to delete other content, public content may be retained indefinitely in our systems, including cached and archived pages. Copies of your content, even if removed from your account, may also persist elsewhere on the Internet indefinitely. "Sensitive Personal Information" refers to passwords and similarly classified data.

5. Your Choices

You can access, update, or delete your account information at any time by logging into your VizyBox account and accessing the settings. You can also delete content and your account/profile anytime. However, we retain your activity and account history on our platform. You can update your personal information anytime by logging in and visiting your profile. To stop unwanted emails, follow the instructions in the message. Note that until your account is deleted, you'll still receive system emails. We also reserve the right to delete your account due to inactivity. You can also contact us at info@vizybox.com for assistance with managing your account or exercising your privacy rights.

6. Children's Privacy

VizyBox is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete that information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our app or by other means of communication. Your continued use of VizyBox after the effective date of the updated policy constitutes your acceptance of the changes.

8. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our practices, please contact us at info@vizybox.com