PRIVACY POLICY

INTRODUCTION

This privacy policy explains how POSHLMS uses and protects the information we hold, whether it relates to the Educational Institution, students, parents, its staff, and third-party service providers in connection with our business. This privacy policy does not require any physical, electronic, or digital signature. We are committed to maintaining the privacy of our students, parents, teachers, and other users of our website/application.

This privacy policy governs your use of the application POSHLMS. By entering this Website or downloading the app via Play Store/App Store, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our website/application. By mere use of the website/application, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. It is incorporated into and subject to the Terms and Conditions.

Please read this privacy policy (‘Policy’) carefully before using the Application, Website, and our services along with the Terms and Conditions (‘TaC’) provided on the Application and the Website. Your use of the Website, Application, or services in connection with the Application or Website (‘Services’), or registrations with us through any modes or usage of any products shall signify your acceptance of this Policy and your agreement to be legally bound by the same.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice (such as adding a statement to the homepages of our websites/applications or sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.

DEFINITION OF NEEDED INFORMATION

Needed information means information about an educational institute or identifiable individual or information that permits an individual to be identified.

COLLECTION OF INFORMATION

POSHLMS is a smart software service that takes responsibility for maintaining and protecting the personal information under our control.

USER PROVIDED INFORMATION

The Application/Website/Services obtains the information you provide when you download and register for the Application or Services. When the educational institution registers with us, generally it must provide:

(a) Name of the Institution, Registration number, Address, School Landline Phone Number (for verification), Contact Person’s Name, position and mobile number, School website, email, and password

(b) Transactions related information, such as when you download or use the application from us

(c) Information you provide when you contact us for help

(d) Information you enter into our system when using the Application/Services, such as while asking doubts, participating in discussions, and taking tests

(f) Information of the users of the Application such as students/parents, teachers, and other staff

It is possible to register individuals (Teachers, Parents/Students, or Assistants) only after the School/Institution is registered with POSHLMS. Users agree to provide accurate and complete registration information. At the time of registration, users may be required to provide information such as name, address, phone number, and email address — collectively referred to as “User Profile Content.”

We only collect personal information as required to meet our identified purposes. Our reason for collecting personal information is to establish and maintain communication with teachers, students, parents, and staff.

We do not differentiate between users accessing the Application with the same login credentials. Users are responsible for ensuring the correct credentials are used and are also responsible for the security of those credentials.

AUTOMATICALLY COLLECTED INFORMATION

In addition, the Application/products/Services may automatically collect certain information, including but not limited to:

Mobile device type and unique ID

IP address of your device

Mobile operating system and browser type

Usage data

We collect other relevant information based on permissions provided by the user.

PROVIDING SERVICE

We may use information to personalize user experience, improve the website/Application offerings, and allow full customization by the user.

CONTACTING AND CUSTOMER SERVICE

We may contact you as necessary to enforce our User Agreement, comply with laws, troubleshoot issues, resolve disputes, and provide customer service. This may include communication via email, phone calls, SMS, WhatsApp, or postal mail.

PREVENT FRAUDULENT AND ILLEGAL ACTIVITIES

We retain your data as long as necessary for our operations and as required by law. Even after account closure, data may be retained to comply with laws and prevent fraud. Once no longer required, data is securely deleted.

TO PERSONALIZE THE ADVERTISING AND MARKETING COMMUNICATIONS

We may use your contact information to communicate via email, SMS, WhatsApp, or phone calls for marketing, promotions, and updates about POSHLMS services, aligned with your preferences.

SHARING THE PERSONAL INFORMATION

When you visit our website or download the application, we may collect and store metadata such as domain name, access time, referring URLs, search terms, and browser type to analyze trends, improve security, and administer the site.

SECURITY

We are committed to safeguarding your information with physical, electronic, and procedural safeguards. We do not sell or rent your data to third parties for marketing purposes without explicit consent.

In the event of a legally-compliant request, we may share data with third parties.

THE GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a resident of the EEA, you have the following rights:

Access, update, or delete your personal data

Rectify inaccurate or incomplete data

Object to processing

Restrict processing

Data portability

Withdraw consent

To exercise these rights, please contact us at support@poshlms.com. You may also contact your local Data Protection Authority.

CONSENT

By registering with POSHLMS, you consent to the collection, storage, processing, sharing, and transfer of your information as per this Policy. All data will be processed in accordance with applicable laws of Bangladesh.

CHANGES TO THIS STATEMENT

POSHLMS may update this privacy policy without prior notice. Continued use of our services will be deemed acceptance of any changes. For any account termination or queries related to this Policy, please contact us at:

📧 support@poshlms.com

Let me know if you also want this saved as a downloadable document (PDF or Word).