Privacy Policy
Updated: March 2023
We at Pools Wallet (together with our affiliates, "Pools Wallet", "we", "our" or
"us") respect your privacy and are strongly committed to keeping secure any
information we obtain from you or about you. This Privacy Policy describes our
practices with respect to Personal Information we collect from or about you when you
use our website and services (collectively, “Services”). This Privacy Policy does not
apply to content that we process on behalf of customers of our business offerings. Our
use of that data is governed by our customer agreements covering access to and use of
those offerings.
What Information Do We Collect?
While using our Service, we may require you to provide us with certain personally
identifiable information, including but not limited to Pools Wallet, for a better experience.
We will keep the information you provide and use it as described in this privacy
statement.
Contact Information: If you contact us for support or to request information about our
services, we may collect your name and email address or phone number to address
your inquiries or respond to your requests. Our mobile app collects certain information
from users, including their email address. This information is used to provide users with
access to the app's features and services.
Usage Information: We may also collect information, like your IP address and browser
type or operating system, along with other usage statistics to address customer support
needs or improve our service.
Device Information: We may collect device-related information such as the type of
device you use to access Pools Wallet, the device's operating system, version and
mobile network information to ensure that our service works properly on your device.
Location Information: We may also collect your location data to enhance your
experience by providing location-based services and ads that match your location.
Log Data: We may receive log data whenever you access our website, which includes
your internet protocol (IP) address, browser type and settings, the date and time of your
request, and your interactions with our website.
Usage Data: We may automatically collect information about how you use our service,
such as the features you use, the content you view or engage with, and the actions you
take, including your time zone, country, the dates and times of access, user agent and
version, type of computer or mobile device, computer connection, and IP address, to
improve our service and enhance your experience.
Analytics: We may use various online analytics tools that use cookies to analyze how
users engage with our Pools Wallet service and improve your user experience when
using our service.
How Do We Use the Information?
Providing you with our Pools Wallet service, which includes responding to your
inquiries, messages, and providing you with personalized search results and
information.
Improving and enhancing our service, including identifying usage patterns, user
preferences, diagnosing server issues, and enhancing overall user experience.
Communicating with you about our services and customer support, including
notifications, and updates, and responding to any queries or concerns you may have.
Delivering relevant advertising and marketing materials based on your search history
and preferences to improve the relevance of marketing campaigns.
Complying with legal requirements and enforcing our rights. This includes meeting
national security and law enforcement requirements, protecting our rights and property,
and preventing fraud and other illegal activities.
Will We Share Your Personal Data With Third Parties?
Information about our users is an important part of our business and we are not in the
business of selling our users’ personal information to others. We may transfer personal
data to our service providers or third parties in connection with Pools Wallet’s operation
of its business, as certain features on Pools Wallet rely on various third-party products
and services (collectively “Third Party Services”), . These third party services providers
only have access to certain Personal Information, such as your public Wallet addresses,
to perform their functions and may not use it for other purposes. Furthermore, they must
process the personal information in accordance with our contractual agreements and
only as permitted by applicable data protections laws. Business transfers: As we
continue to develop our business, we might sell or buy other businesses or services. In
such transactions, user information generally is one of the transferred business assets
but remains subject to the promises made in any pre-existing Privacy notice (unless, of
course, the user consents otherwise). Also, in the unlikely event that Pools Wallet or
substantially all of its assets are acquired, users' information will be one of the
transferred assets. We may share non-personally identifiable information publicly and
with our partners- like publishers, advertisers, developers, or right holders.
Cookies and Other Tracking Technologies
We use cookies to operate and administer our Pools Wallet service, and improve your
user experience. A "cookie" is a piece of information sent to your browser by a website
you visit. You can set your browser to accept all cookies, reject all cookies, or notify you
each time a cookie is offered. However, please note that refusing a cookie may prevent
you from using certain features of our website or negatively affect the function and
display of our website. For more information on cookies, please visit All About Cookies.
Data Storage and Security
We take appropriate measures to protect your personal information from unauthorized
access, use, disclosure, or destruction. We use a variety of security technologies and
procedures, including encryption, to help protect your personal information from
unauthorized access, use, or disclosure. However, no transmission of data over the
Internet or mobile network can be 100% secure.
Retention of Your Personal Information
We keep your personal information only for as long as we need it to achieve the
purposes for which we collected it. We may keep your personal information for as long
as permitted or required by law, or as needed to comply with our legal obligations,
resolve disputes, and enforce our agreements.
We regularly review our retention policies and practices to ensure that we are not
keeping personal information for longer than we actually need it. Once personal
information is no longer necessary for the purposes we collected it, we will delete or
anonymize it in a secure and irreversible manner.
Children's Privacy
We do not knowingly collect personal information from individuals who are under the
minimum age required by law. To use our services, you must be at least 18 years old or
the age of majority in your jurisdiction (whichever is greater). Individuals under the
applicable age may only use our services through a parent or legal guardian's account
with their involvement and explicit permission.
Your Choices and Rights
You have certain rights regarding your personal information, including the right to
access, correct, delete, or transfer your data, as well as the right to withdraw your
consent to the processing of your personal information. If you wish to exercise any of
these rights, please contact us at the information below. We will respond to your request
within a reasonable timeframe.
Changes to this Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our information
practices. If we make any material changes, we will notify you by email or by posting a
notice on our website. Your continued use of our service after any such changes
constitutes your acceptance of the updated Privacy Policy.
Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices,
please contact us at the following email address: contact@poolsclub.com
Thank you for using Pools Wallet.