PRIVACY POLICY
Output Digital Marketing (Private) Limited
Effective Date: December 2025
1. INTRODUCTION
Output Digital Marketing (Private) Limited ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (opdpservices.com), interact with our social media channels, and use our digital marketing services.
2. INFORMATION WE COLLECT
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Contact us for service inquiries or consultations
- Request strategy consultations or quotes
- Submit contact forms on our website or social media platforms
- Communicate via email, phone, or messaging services
- Hire us for digital marketing services
- Register for our newsletters or updates
This information may include:
- Name
- Email address
- Phone number
- Company name and details
- Business objectives and preferences
- Project details and requirements
2.2 Information Collected Automatically
When you visit our website or interact with our digital properties, we automatically collect certain information:
- Device information (browser type, IP address, device type)
- Usage data (pages visited, time spent, links clicked)
- Cookies and similar tracking technologies
- Analytics data through Google Analytics and similar tools
- Social media interaction data (likes, comments, shares, followers)
2.3 Information from Third Parties
We may receive information from:
- Third-party analytics providers
- Social media platforms (Facebook, Instagram)
- Marketing partners and service providers
- Client referrals and testimonials
3. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
3.1 Service Delivery
- Providing digital marketing services including social media management, SEO optimization, graphic design, and website conversion tracking
- Managing client accounts and projects
- Delivering customized solutions for your business needs
- Communicating about your services and projects
3.2 Marketing and Communication
- Sending newsletters and marketing updates (with your consent)
- Notifying you about new services or features
- Responding to inquiries and providing customer support
- Conducting market research and surveys
3.3 Business Operations
- Improving our website and services
- Analyzing usage patterns and service effectiveness
- Preventing fraud and ensuring security
- Complying with legal obligations
- Maintaining and enhancing our AI voice agents and automation systems
3.4 Analytics and Improvement
- Understanding how clients interact with our services
- Optimizing user experience
- Tracking marketing campaign performance
- Creating case studies and performance reports
4. LEGAL BASIS FOR PROCESSING
We process your personal data based on:
- Consent: When you explicitly agree to data collection
- Contract: When necessary to provide services you've requested
- Legal obligation: To comply with applicable laws and regulations
- Legitimate interests: To improve our services and protect our business
5. DATA SHARING AND DISCLOSURE
5.1 We May Share Information With
- Service providers who assist in delivering our services (hosting providers, analytics tools, email platforms)
- Social media platforms (Facebook, Instagram) where we manage client accounts
- Third-party tools used for project management and client communication
- Legal authorities when required by law
- Business partners for collaborative services
5.2 We Do Not Share Information With
- We do not sell your personal data to third parties
- We do not share information without legal obligation or your consent
6. INTERNATIONAL DATA TRANSFERS
Output Digital Marketing is based in Pakistan and primarily serves clients in Pakistan and internationally. If you are located outside Pakistan, your information may be transferred to and processed in Pakistan and other countries. By using our services, you consent to such transfers.
7. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. DATA RETENTION
We retain your personal data for as long as necessary to:
- Provide services you've requested
- Comply with legal obligations
- Resolve disputes and enforce agreements
Client project data is typically retained for the duration of the service agreement and for a reasonable period afterward for backup and archival purposes.
9. YOUR RIGHTS
Depending on your location and applicable laws, you may have the following rights:
- Right to access your personal data
- Right to correct inaccurate information
- Right to request deletion of your data
- Right to opt-out of marketing communications
- Right to withdraw consent
- Right to data portability
To exercise these rights, please contact us using the information provided in Section 12.
10. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to enhance your experience. These include:
- Essential cookies (required for website functionality)
- Analytics cookies (to understand usage patterns)
- Marketing cookies (to deliver targeted content)
You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality.
11. THIRD-PARTY LINKS
Our website and social media may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.
12. CONTACT INFORMATION
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Output Digital Marketing (Private) Limited
Email: opdpservices@gmail.com
Phone: +92 305 9631844
Website: opdpservices.com
Locations: Lahore, Multan, Islamabad, Pakistan
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by updating the "Effective Date" at the top of this policy. Your continued use of our services following the posting of revised Privacy Policy means that you accept and agree to the changes.
14. COMPLIANCE
Output Digital Marketing (Private) Limited is committed to complying with applicable data protection laws and regulations in Pakistan and internationally, including but not limited to:
- Pakistan's Personal Data Protection Bill (when applicable)
- GDPR compliance for EU/EEA clients
- CCPA compliance for California residents
- Other applicable jurisdictional privacy laws
15. SOCIAL MEDIA PRIVACY
When you interact with our social media channels (Facebook: facebook.com/outputdigitalmarketing, Instagram: instagram.com/outputdigitalmarketing), please be aware that:
- Social media platforms have their own privacy policies
- Your interactions may be visible to other users
- Platform providers have access to interaction data
- We follow all platform terms of service and privacy guidelines
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Last Updated: December 2025
This Privacy Policy is effective as of the date listed above and governs all current and future interactions with Output Digital Marketing (Private) Limited.