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Location Data

Our mobile application may request access to your device's location, including precise or approximate location, depending on the permissions you grant. Location data is collected only when necessary to provide features and services within the application.

We may use your location information for the following purposes:

  • To identify and display nearby United Pharmacy branches.
  • To enable delivery services and determine delivery availability.
  • To improve delivery accuracy and order fulfillment.
  • To provide location-based search results, products, promotions, and personalized content.
  • To improve the performance, functionality, and user experience of our Services.
  • To help prevent fraud and enhance the security of our Services where applicable.

Location permission is optional unless it is required for a specific feature that you choose to use. You may grant, deny, or revoke location permission at any time through your device settings. If you choose not to grant location access, certain features of the application may not function correctly or may be unavailable.

We do not sell your location information to third parties.

We may share location information only with trusted third-party service providers when necessary to provide our Services, including mapping providers, delivery partners, logistics providers, analytics providers, or cloud service providers acting on our behalf. These providers are contractually obligated to protect your information and use it only for the purposes of providing services to United Pharmacy.

We retain location information only for as long as necessary to provide the requested services, fulfill legal obligations, resolve disputes, enforce our agreements, or as otherwise permitted by applicable law.

Information We Collect

Depending on your use of the Services, we may collect the following categories of information:

  • Personal identification information such as your name, email address, phone number, and account information.
  • Delivery and billing addresses.
  • Payment information required to process purchases.
  • Device information such as device identifiers, operating system, browser type, IP address, and application version.
  • Usage information, including interactions with our Services.
  • Location information (precise or approximate), when you grant permission through your device settings.
  • Customer support communications.
  • Order history and transaction information.
  • Cookies and similar technologies used to improve the Services.

How We Use Your Information

We use your information to:

  • Provide and maintain our Services.
  • Process and deliver orders.
  • Verify your identity and prevent fraudulent activity.
  • Provide customer support.
  • Send service-related notifications.
  • Improve the performance and security of the application.
  • Personalize your experience.
  • Display nearby pharmacies and delivery options using your location when permission is granted.
  • Comply with legal and regulatory obligations.

Sharing of Information

We may share your information only when necessary to provide our Services or comply with legal obligations.

Your information may be shared with:

  • Delivery and logistics providers.
  • Payment processors.
  • Cloud hosting providers.
  • Analytics providers.
  • Customer support service providers.
  • Mapping and location service providers.
  • Government or regulatory authorities when required by law.

We do not sell your personal information or location data.

User Controls

You can manage your privacy preferences at any time by:

  • Granting or revoking Location permission through your device settings.
  • Updating your account information within the application.
  • Contacting us to request access to, correction of, or deletion of your personal information where applicable under law.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

United Pharmacy

Email: customercare@unitedpharmacy.sa

Support: support@unitedpharmacy.sa

Before resubmitting to Google Play

Also make sure these match your app:

  • Your Data safety form declares Location if the app requests location permissions.
  • Your AndroidManifest.xml only contains location permissions that your app actually uses.
  • The privacy policy URL in Play Console points to this updated version (not a cached or older page).

This wording is designed to meet Google Play's expectations for explicit disclosure of location data collection, use, sharing, user control, and retention.