Privacy Policy for Zigto Partner

Privacy Policy
Effective Date: [Add Date]

Zigto Partner ("we", "our", or "us") operates the Zigto Partner mobile application designed for drivers and travel partners. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

1. Information We Collect

a) Personal Information

We may collect:

• Full Name
• Phone Number
• Email Address (zigtoapp@gmail.com)
• Profile Photo
• Government ID (if required for verification)
• Driving License Details
• Vehicle Information (vehicle number, model, type)

b) Location Data

• Real-time GPS location (foreground and background)
• Trip start and end location
• Route and movement tracking during active trips

This is essential for:

• Accepting and completing rides
• Navigation and route optimization
• Safety and fraud prevention

c) Earnings & Transaction Data

• Trip history
• Earnings details
• Payment and payout information

d) Device Information

• Device type and OS version
• IP address
• App usage data
• Crash logs and diagnostics

2. How We Use Your Information

We use your data to:

• Create and manage driver accounts
• Verify identity and documents
• Enable ride requests and navigation
• Track trips and calculate earnings
• Provide customer support
• Improve app performance and security
• Prevent fraud and ensure safety

3. Location Permissions

Zigto Partner collects location data:

• While app is in use: For navigation and ride tracking
• In background: To ensure accurate trip tracking even when the app is minimized

This is required to:

• Provide real-time ride updates
• Ensure trip accuracy
• Enhance passenger and driver safety

Users can manage location permissions in device settings, but disabling it may affect app functionality.

4. Data Sharing

We do NOT sell your personal data.

We may share information with:

• Customers (limited info like name, vehicle details, and live location during trips)
• Payment service providers (for processing payouts)
• Legal authorities when required by law
• Third-party services that help operate the app

5. Data Security

We use appropriate technical and organizational measures to protect your data. However, no system is completely secure.

6. Third-Party Services

Zigto Partner may use:

• Google Maps API (for navigation)
• Firebase (analytics, crash reporting, notifications)

These services may collect data as per their own privacy policies.

7. Data Retention

We retain your information:

• As long as your account is active
• As required for legal, tax, or operational purposes

You can request deletion of your data by contacting us.

8. Your Rights

You have the right to:

• Access your data
• Update your information
• Request account deletion
• Contact us for privacy concerns

9. Children’s Privacy

Zigto Partner is strictly for adults (18+). We do not allow minors to register as drivers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app.

11. Contact Us

📧 Email: zigtoapp@gmail.com