Effective Date: January 1, 2026
This Privacy Policy describes how N-Tag ("we," "our," or "us") collects, uses, and shares your information when you use our mobile application. We are committed to protecting your privacy and ensuring the security of the personal information you entrust to us.
1. Information We Collect
We collect information that you provide directly to us through the application:
•Identity Information: Full name, gender, date of birth, and family details (e.g., father’s, mother’s, and grandfather’s names).
•Contact Information: Phone number and alternative contact numbers.
•Authentication Data: Usernames, passwords, and one-time passwords (OTP).
•Identification Documents: Government-issued ID numbers and photographic images of the front and back of such documents (e.g., Citizenship cards, Driver's Licenses).
•Vehicle Information: Detailed vehicle records including engine numbers, chassis numbers, model details, color, and registration documentation.
•Organization Details: For corporate users, we collect company registration numbers, tax (PAN/VAT) details, and authorization letters.
•Profile Images: A selfie or profile photograph used for identity verification.
2. Information Collected Automatically
When you use the app, we may automatically collect:
•Device Identifiers: Unique device IDs (Android ID or iOS Identifier for Vendor) to secure your session and prevent fraud.
•Log Data: Information about your interactions with the app, including login timestamps and feature usage.
•Network Information: Your IP address and connectivity status.

3. How We Use Your Information
We use the collected information to:
•Verify your identity and process profile registrations.
•Facilitate official vehicle registration and management services.
•Provide customer support and manage support tickets.
•Authenticate your access and secure your account.
•Comply with legal and regulatory requirements applicable to vehicle and identity management.
•Protect against fraud and unauthorized access via Cloudflare Turnstile.
4. Device Permissions
The app requires the following permissions to function correctly:
•Camera: To capture profile photos, document scans, and vehicle images.
•Biometrics: To enable secure login using your device's Fingerprint or Face ID features. Biometric data is processed locally by your device and is never transmitted to our servers.
•Notifications: To send you updates regarding your account, vehicle status, or support tickets.
5. Data Security
We implement robust security measures to protect your data. All communication between the app and our servers is encrypted via HTTPS. Sensitive data payloads are further protected using AES-256 encryption and RSA key exchange. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Storage and Retention
Your data is stored securely on servers managed by Soori Technology. We retain your information for as long as your account is active or as needed to provide you with services, comply with legal obligations, and resolve disputes.
7. Third-Party Services
We use Cloudflare Turnstile to protect our services from automated attacks. This service may collect device-level information to determine if an interaction is legitimate. We do not share your personal identification or vehicle data with third parties for marketing purposes.
8. User Rights
Depending on your jurisdiction, you may have the right to:
•Access the personal information we hold about you.
•Request correction of inaccurate data.
•Request deletion of your account and associated data.
•Withdraw consent for optional data processing.
To exercise these rights, please contact us at the email provided below.
9. Children's Privacy
N-Tag is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Developer: Soori Technology
Email: info@sooritechnology.com
Website: https://sooritechnology.com.np