MyRoute

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Privacy Policy – MyRoute

Last Updated: 10/11/2025
Developer: Jayanath Dhananjaya
Contact Email: myroutelk@gmail.com

1. Introduction

MyRoute is a bus timetable application that helps users find bus routes and schedules in Sri Lanka. Your privacy is important to us. This Privacy Policy explains how we handle user information when using the MyRoute mobile app.

2. Information We Collect

MyRoute does not request or collect any personal information from users.
We do not collect:

Name

Phone number

Email

Location (GPS)

The app only displays timetable data related to bus routes.

3. Data Used by Third-Party Services

Although we do not collect personal data directly, the app uses third-party services that may collect information automatically for analytics, content delivery, or ads.

Services Used:

Firebase Firestore – Stores and retrieves bus timetable data.

Cloudinary – Stores and delivers images (e.g., route or bus photos).

Cloudinary may collect metadata such as device type, IP address, and usage for content delivery optimization.

Google AdMob – Shows advertisements inside the app.

These third parties may automatically collect:

Device ID / Advertising ID

IP address

App usage information

Device information (model, OS, etc.)

We do not control how third-party services use this data.

You may review their Privacy Policies here:

Firebase / Google: https://policies.google.com/privacy

Cloudinary: https://cloudinary.com/privacy

AdMob: https://policies.google.com/technologies/ads

4. Cookies and Tracking Technologies

AdMob and Cloudinary may use cookies or similar technologies for analytics and personalized ads.

You may opt out of personalized ads here:

Settings → Google → Ads → Opt out of Ads Personalization

5. Data Storage

We do not store any personal data about the user.

Bus schedule data is stored in Firebase Firestore.

Images related to the app (e.g., bus photos) are stored in Cloudinary.

No user profile or login is required.

6. Children’s Privacy

The app is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

7. Security

We take reasonable measures to protect data (bus schedules and images stored on Firebase and Cloudinary).
However, no method of internet transmission is 100% secure.

8. External Links

The app may include links to external websites.
We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this policy from time to time. Updates will be displayed in the app or on our website.

10. Contact Us

For any questions regarding this Privacy Policy:

📧 Email: myroutelk@gmail.com
👤 Developer: Jayanath Dhananjaya