Privacy Policy for Modern Grocery
Last Updated: August 18, 2026
Modern Grocery ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
Personal Information: Name, phone number, email address, and delivery address provided during registration and checkout.
Location Data: Precise or approximate location (with your permission) to set delivery addresses, check service availability, and track orders.
Transaction & Payment Details: Order history and payment transaction IDs. (Note: Payment card/banking details are processed directly by certified third-party payment gateways and are never stored on our servers.)
Device & Usage Data: Device identifiers, operating system, IP address, and crash logs to improve app performance and security.
2. How We Use Your Information
Process and deliver your grocery orders to your specified address.
Send order status updates, delivery alerts, and customer support communications.
Improve app functionality, detect fraud, and ensure platform security.
Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell your personal data. We only share information with trusted third parties necessary for app operations:
Delivery Partners: To fulfill and deliver orders to your address.
Payment Processors: To securely handle payment transactions.
Cloud & Analytics Providers: To host data and analyze app stability.
4. Data Retention and Account Deletion
We retain personal information only as long as necessary to fulfill orders and comply with statutory requirements.
You may request the deletion of your account and associated personal data at any time by contacting our support team at support@moderngrocery.com or via the in-app settings.
5. Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, or disclosure.
6. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: support@moderngrocery.com
App Name: Modern Grocery