magicwork - Privacy Policy

Your privacy matters. Protect yourself with a secure VPN.
Sponsored

Privacy policy

Last Updated: April 18, 2025

1. Introduction

At magicwork, your privacy is sacred. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website and mobile application (collectively, the “Services”). Given the sensitive nature of mental health-related data, we are deeply committed to safeguarding your privacy while offering meaningful tools for self-reflection and well-being.

2. Information We Collect

2.1 Information You Provide

  • Journal entries and personal reflections
  • Mood tracking data
  • Somatic tool usage logs
  • User-generated content (e.g., intention-setting)
  • Survey responses and feedback

2.2 Information Collected Automatically

  • Device information (type, operating system, browser)
  • IP address and general location
  • Usage patterns and feature interactions
  • App performance metrics
  • Session frequency and duration
  • Crash reports and technical error logs

3. How We Use Your Information

3.1 Primary Purposes

  • To provide, personalize, and improve the Services
  • To store and process your entries in an anonymized manner — never linked back to you
  • To analyze mood data and visualize it in the “You” section
  • To generate insights and track your progress
  • To send essential notifications and updates
  • To respond to support inquiries

3.2 Secondary Purposes

  • To better understand how users engage with features
  • To support the development of new tools and offerings
  • To conduct anonymized research (only with your control and consent)
  • To maintain, debug, and optimize the platform
  • To ensure safe, respectful use of our Services

4. Data Protection and Security

4.1 Security Measures

  • End-to-end encryption for sensitive data
  • Secure, encrypted data storage and transmission
  • Role-based access control and multi-factor authentication
  • Regular security audits and updates
  • Routine encrypted backups
  • Staff training in privacy and data handling

4.2 Handling Sensitive Data

  • Mental health-related data is stored in isolated, secure environments
  • Your journal entries are accessible only to you
  • Strict internal access limitations for support purposes
  • We do not share or sell individual data
  • All research data is fully anonymized and aggregated

5. Data Sharing and Disclosure

We never sell or share:

  • Journal entries or reflections
  • Mood tracking or behavioral data
  • Personally identifiable information (name, email, phone, etc.)
  • Any data related to mental health or emotional well-being

6. Your Rights and Controls

6.1 You Have the Right To:

  • Access your data
  • Request correction or deletion
  • Export your data in a machine-readable format
  • Opt out of optional data collection
  • Restrict or object to processing
  • Withdraw consent at any time

6.2 Your Account Controls

  • Customize privacy preferences
  • Manage content visibility
  • Set notification preferences
  • Delete your account and associated data
  • Opt in or out of research and analytics

7. Data Retention

  • magicwork does not store your data on external servers
  • All personal data remains locally on your device
  • When the app is deleted, your data is permanently removed

8. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from minors. If we become aware of such data, we will delete it immediately.

9. Third-Party Services

9.1 Trusted Tools We Use

We may use third-party services to support:

  • Analytics and crash reporting
  • Cloud functionality (where applicable)
  • Payment processing (if introduced in the future)
  • Email communication and user support

9.2 Important Notes

  • This Privacy Policy does not cover third-party sites or tools
  • Please review their privacy policies directly
  • We are not responsible for the data practices of those services

10. Cookie Policy

We use cookies and similar technologies to:

  • Maintain secure user sessions
  • Save preferences and improve UX
  • Analyze app performance and engagement
  • Enhance system security

You can manage your cookie preferences via browser settings or in-app controls.

11. Changes to This Policy

We may occasionally update this Privacy Policy. If significant changes are made, we will notify you via:

  • In-app messaging
  • Email
  • Website banner or update note

We encourage periodic review to stay informed.

12. Contact Us

If you have questions or concerns about your privacy, reach out:

📧 Email: info@magicwork.app

🌐 Website: magicwork.app

13. Legal Compliance

We are committed to full compliance with applicable data laws, including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Relevant local and regional privacy laws
  • Best practices for mental health data protection

14. Research-Specific Provisions

When data is used for research:

  • Only fully anonymized and aggregated data is included
  • No identifying details are ever shared
  • Research adheres to ethical standards and guidelines
  • You may opt out at any time
  • Findings may be shared publicly in a de-identified format

By using magicwork, you agree to this Privacy Policy and the responsible handling of your data as outlined above.