Privacy Policy – Lumma
Effective Date: 12 November 2026
Last Updated: 12 November 2026
Lumma ("we," "our," or "us") respects your privacy. This Privacy Policy explains how information may be collected, used, stored, and shared when you use the Lumma mobile application.
Lumma is an online chat and dating application that allows adult users to connect and communicate with other users through chat.
1. Information We May Collect
Depending on the features you use, Lumma may collect the following information:
Account Information
Name or display name.
Email address or phone number.
Login and authentication information.
Profile Information
Profile photograph.
Age or date of birth.
Gender and other profile details you choose to provide.
Chat Information
Messages and content you send through the application's chat functionality.
Information you provide when contacting support or submitting a report.
Device and Usage Information
Device type and operating system.
App version and technical diagnostic information.
App usage and interaction information, where collected.
We collect information necessary to operate the application and provide its available services.
2. How We Use Your Information
We may use collected information to:
Create and manage user accounts.
Allow users to create and manage their profiles.
Provide online chat and communication services.
Help users connect with other users.
Maintain application functionality and performance.
Respond to support requests and user reports.
Detect spam, fraud, harassment, and misuse.
Maintain user safety and application security.
Comply with applicable legal obligations.
3. Chat and Profile Information
Information included in your profile may be visible to other Lumma users.
Messages and other content may be processed to provide chat services, maintain security, investigate reported violations, and comply with applicable legal requirements.
Users should avoid sharing passwords, financial details, home addresses, or other sensitive personal information with people they do not know.
4. Information Sharing
We do not sell your personal information.
We may share relevant information:
With service providers who help operate and maintain Lumma.
With other users, according to the application's profile and communication features.
When necessary to investigate misuse, protect users, or address security concerns.
When required by applicable law or valid legal process.
Third-party service providers may process information according to their respective privacy policies and applicable agreements.
5. Data Security
We use reasonable technical and organizational measures designed to protect user information against unauthorized access, misuse, loss, or disclosure.
However, no electronic storage or internet transmission method can be guaranteed to be completely secure.
Users are responsible for protecting their account credentials.
6. Data Retention and Account Deletion
We retain personal information for as long as reasonably necessary to provide our services, maintain security, resolve disputes, and comply with applicable legal obligations.
Users may request account and associated personal data deletion through the account deletion option provided in the application and the external account deletion request method provided by Lumma.
For assistance with privacy or account deletion requests, contact:
Email: help.lumma@gmail.com
Certain information may be retained where required by law or reasonably necessary for security, fraud prevention, or legal compliance.
7. User Safety
Lumma does not permit harassment, abusive behavior, exploitation, or other prohibited activities.
Users should report inappropriate behavior or safety concerns through the reporting or feedback mechanisms available in the application.
We may review reports and take appropriate action in accordance with our published policies and applicable laws.
8. Children's Privacy
Lumma is intended exclusively for adults aged 18 and above.
Individuals under the age of 18 are not permitted to create accounts or use Lumma.
We do not knowingly permit minors to use the application. If we become aware of an underage account, we may take appropriate action, including restricting or terminating the account.
For concerns regarding underage accounts, contact help.lumma@gmail.com.
9. Third-Party Services
Lumma may use third-party services for hosting, authentication, notifications, analytics, or other technical functionality.
These services may process information according to their respective privacy policies.
Our Google Play Data Safety disclosures should accurately reflect the data collected or shared by Lumma and its integrated third-party SDKs.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our application, data practices, or legal requirements.
The latest version will be published on this webpage with an updated date.
11. Contact Us
For privacy-related questions, account deletion requests, or concerns, contact:
Application Name: Lumma
Email: help.lumma@gmail.com
Last Updated: 12 November 2026