LocalXpert Privacy Policy

Privacy Policy

Last updated: May 10, 2026

1. Introduction

LocalXpert ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile application LocalXpert.

2. Information We Collect

Account Information

• Full name, email address, phone number
• Profile photo
• User type (user or professional)

Professional Information (if you enroll as a professional)

• Category, specialization, bio
• Service details and pricing
• Location (address, city, state, pincode, GPS coordinates)
• Availability days and service modes

Usage Information

• Profile views
• Chat messages
• Bookings and reviews
• Support requests

Device Information

• FCM token for push notifications
• Device type and OS version

3. How We Use Your Information

• To provide and improve our services
• To connect users with local professionals
• To send push notifications about bookings, messages, and reviews
• To process payments (enrollment fee)
• To respond to support requests
• To display your profile to potential clients

4. Location Data

We collect your GPS location to:

• Show nearby professionals on the map
• Display your location on your professional profile

Location is only collected with your explicit permission. You can disable location access from your device settings at any time.

5. Data Sharing

We do not sell your personal data. We share data only with:

• Supabase — database and authentication
• Firebase — push notifications
• Razorpay — payment processing
• Google Maps — location services

6. Data Security

We use industry-standard security measures including:

• Encrypted data transmission (HTTPS)
• Row Level Security (RLS) on our database
• Secure authentication via Supabase

7. Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Delete your account and data
• Opt out of push notifications

To exercise these rights, contact us at the email below.

8. Children's Privacy

LocalXpert is not intended for users under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: ramanu0786@gmail.com App: LocalXpert