Isha Notes Privacy Policy

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1. Introduction

Isha Notes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the Isha Notes mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the App.
2. Information We Collect

Because Isha Notes is a voice-first note-taking application, we collect information necessary to provide transcription, storage, and synchronization services.

   2.1. Personal Information You Provide:

       Account Data: If you create an account, we may collect your name and email address.

       Voice Data: This is the core data for our service. When you record an audio note, we collect and process the audio file. This file may contain sensitive personal information depending on what you choose to record (e.g., personal thoughts, meeting discussions, health information).

       Payment Information: For subscription purchases, transactions are processed by secure third-party payment processors (e.g., Apple App Store, Google Play Store, Stripe). We do not collect or store your full payment card details.

   2.2. Information Collected Automatically:

       Usage Data: We collect data about your interaction with the App, such as device type, operating system, IP address, access times, and crash reports. This helps us improve the App's performance and reliability.

       Cookies and Similar Technologies: We may use these tools to maintain your session, understand usage patterns, and personalize your experience.

3. How We Use Your Information

We use the collected information for the following purposes:

   Service Provision: To provide, operate, and maintain the App's core functions, including recording, AI-powered transcription, and syncing your notes across devices.

   Service Improvement: To understand how the App is used, diagnose problems, and develop new features.

   Communication: To send you service-related notices (e.g., updates, security alerts) and respond to your support inquiries.

   Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell your personal data to third parties. We only share information under these limited circumstances:

   With Your Consent: When you direct us to share information, such as exporting a note.

   With Service Providers: We engage trusted third-party companies to perform essential services on our behalf, such as:

       Cloud Storage & Hosting: To store your notes securely.

       AI/Transcription Services: To convert your audio into text. We may use providers like OpenAI, Google Gemini, Deepgram, or Assembly AI. These providers are contractually bound to use your data solely to provide services to us.

       Analytics Providers: To help us analyze app usage (using aggregated, anonymized data where possible).

   For Legal Reasons: If required to do so by law or in response to valid requests by public authorities.

   Business Transfers: In connection with a merger, sale of company assets, or acquisition.

5. Data Security

We implement appropriate technical and organizational measures designed to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we strive to use commercially acceptable means to protect your data.
6. Data Retention

We retain your personal information only for as long as necessary to provide you with the App and fulfill the purposes outlined in this policy, or as required by law. You can request deletion of your account and associated data at any time (see Section 7).
7. Your Data Protection Rights

Depending on your location (e.g., under GDPR, CCPA), you may have rights including:

   Access: The right to request copies of your personal data.

   Rectification: The right to correct inaccurate or incomplete data.

   Erasure ("Right to Remove"): The right to request deletion of your personal data.

   Restriction & Objection: Rights to restrict or object to our processing of your data.

   Data Portability: The right to request transfer of your data to another service.

To exercise these rights, please contact us at ishakirantech@gmail.com. We will respond within one month as required by applicable law.
8. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including India and the United States. We ensure such transfers comply with applicable laws and that your data remains protected.
9. Children's Privacy

The App is not intended for children under the age of 13 (or 16 in some regions). We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.
10. Changes to This Privacy Policy

We may update this policy periodically. The "Effective Date" at the top will indicate when it was last revised. We will notify you of significant changes via the App or email. Your continued use of the App after changes constitutes acceptance of the new policy.
11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: ishakirantech@gmail.com