IncentivizED Privacy Policy (iOS App)

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Effective Date: 2024-08-12

 

The Education University of Hong Kong ("we," "us," or "our") developed IncentivizED as a free app to encourage positive behaviors and whole-person development. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our app.

 

1. Information We Collect

 

1.1 Personal Information:

We may collect the following personal information when you voluntarily provide it to us:

  • Activity/Event Data: When you use IncentivizED, we collect data related to your participation in activities and events, such as sign-in and sign-out times. This data is used to calculate your points and determine eligibility for rewards.

1.2 Log Data:

In case of an error, our app collects technical information, such as:

  • Device IP address
  • Device name
  • Operating system version
  • App configuration
  • Time and date of app use

1.3 Cookies:

While IncentivizED does not directly use cookies, third-party code and libraries integrated into the app may use cookies to collect information and improve their services.

 

2. How We Use Your Information

 

We use your information to:

  • Provide and Improve the Service: To operate, maintain, and improve the functionality and user experience of the IncentivizED app.
  • Administer Rewards: To track your points, determine your eligibility for rewards, and distribute rewards.
  • Analyze App Usage: To understand how users interact with our app, identify areas for improvement, and develop new features.
  • Communicate with You: To send you important updates, announcements, and information related to the app and its features.

 

3. Disclosure of Your Information

 

3.1 Service Providers: We may share your information with trusted third-party companies and individuals who assist us in providing and improving our services, such as data analytics providers and reward fulfillment partners. These service providers are obligated to protect your information and only use it on our behalf.

3.2 Legal Compliance: We may disclose your information if required by law, regulation, legal process, or governmental request.

 

4. Personal Information Collection Statement (PICS)

 

In accordance with the Personal Data (Privacy) Ordinance, we provide the following information regarding the collection of your personal data:

  • Purpose of Collection: To track your participation in activities and events, calculate your points, and determine your eligibility for rewards. We will retain your data for as long as you maintain an active account with IncentivizED and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.
  • Voluntary Provision of Data: Providing your personal information is voluntary. However, if you choose not to provide certain information, you may not be able to use all features of the app.
  • Data Transferees within the University: Your personal data will be transferred to other departments or units within The Education University of Hong Kong, for which the activities/events were organized under.
  • Consent for Further Information: By using the IncentivizED app, you consent to receive further information from us regarding the app and related initiatives. You may opt-out of receiving these communications at any time.
  • Rights of Access and Correction: You have the right to access and correct your personal information held by us. To exercise these rights, please contact us using the contact details provided below.
  • Contact Person: For requests related to access, correction, or other privacy-related inquiries, please contact: appincentivizED@gmail.com.
  • University Privacy Policy Statement: For more information about The Education University of Hong Kong's privacy practices, please refer to their Privacy Policy Statement: https://www.eduhk.hk/en/privacy-policy

 

5. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

6. Links to Other Sites

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

 

7. Children’s Privacy

IncentivizED is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

 

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post the revised Privacy Policy on this page with the updated "Effective Date.". Your continued use of the app after the changes are in effect constitutes your acceptance of the revised Privacy Policy.

 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: appincentivizED@gmail.com.