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🇧🇮 Boutify Privacy Policy

Last Updated: March 10, 2026
Effective Date: March 10, 2026

🛡️ Your Privacy Matters
Boutify is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

1. Introduction

Welcome to Boutify, Burundi's marketplace for buying and selling products, vehicles, and real estate. This Privacy Policy explains how Boutify ("we," "us," or "our") collects, uses, discloses, and protects your information when you use our mobile application (the "App").

By using Boutify, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our App.

2. Information We Collect

2.1 Information You Provide to Us

  • Account Information: When you create an account, we collect your name, email address, phone number (optional), and password.
  • Profile Information: You may provide additional information such as a profile picture, bio, and location (city/province).
  • Listing Information: When you create listings, we collect product descriptions, photos, videos, pricing, category, condition, and location information.
  • Communications: When you use our chat feature, we collect the messages and any photos you send to other users.
  • Support Requests: When you contact our support team, we collect your inquiry and any information you provide.

2.2 Information Collected Automatically

  • Usage Data: We collect information about how you use the App, including which listings you view, search queries, favorites, and browsing patterns.
  • Device Information: We collect information about your device, including device type, operating system, unique device identifiers, and mobile network information.
  • Location Data: We collect coarse location data (city/province) that you provide when creating listings or browsing products.
  • Log Data: We collect log information including IP address, app crashes, system activity, and the date and time of your requests.

2.3 Information from Third Parties

  • Authentication Services: If you sign in using third-party services (such as Google or Apple), we receive basic profile information from those services.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 App Functionality

  • To provide, maintain, and improve our marketplace services
  • To create and manage your account
  • To enable you to create listings and communicate with other users
  • To process transactions and send related information
  • To provide customer support
  • To send you technical notices, updates, and security alerts

3.2 Personalization

  • To personalize your experience and provide recommendations
  • To remember your preferences and settings
  • To show you relevant listings based on your location and interests

3.3 Analytics and Improvement

  • To understand how users interact with our App
  • To analyze trends and user behavior
  • To improve our App's functionality and user experience
  • To develop new features and services

3.4 Safety and Security

  • To detect, prevent, and address fraud, abuse, and security issues
  • To verify user accounts and listings
  • To enforce our Terms of Service and Community Guidelines
  • To protect the rights and safety of our users

4. How We Share Your Information

4.1 With Other Users

When you create a listing or communicate with other users, certain information becomes visible to others:

  • Your name and profile picture
  • Your location (city/province)
  • Your listings (photos, descriptions, pricing)
  • Your messages in chat conversations

4.2 Service Providers

We may share your information with third-party service providers who help us operate our App:

  • Cloud hosting services (for data storage)
  • Authentication services (Clerk)
  • Database services (Supabase)
  • Analytics providers (for app performance)
  • Customer support tools

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

  • Legal processes (subpoenas, court orders)
  • Government requests
  • Protection of our rights, property, or safety
  • Investigation of fraud or security issues

4.4 Business Transfers

If Boutify is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and data at any time through the App settings.

After account deletion:

  • Your personal information will be deleted within 30 days
  • Your public listings will be removed immediately
  • Some information may be retained for legal compliance or fraud prevention

6. Your Rights and Choices

6.1 Access and Update

You can access and update your account information at any time through the App settings.

6.2 Delete Your Account

You can delete your account at any time by:

  • Going to Settings → Account → Delete Account
  • Contacting us at support@boutify.store

6.3 Data Portability

You can request a copy of your data by contacting support@boutify.store. We will provide your data in a structured, commonly used format.

6.4 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any marketing email or by adjusting your notification settings in the App.

6.5 Location Data

You control what location information you share when creating listings. You can choose not to provide location information, though this may limit some App functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and password hashing
  • Regular security audits and updates
  • Access controls and employee training
  • Monitoring for suspicious activity

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

Boutify is not intended for users under the age of 18. We do not knowingly collect information from children under 18. If we learn that we have collected information from a child under 18, we will delete that information immediately.

If you believe we have collected information from a child under 18, please contact us at support@boutify.store.

9. International Data Transfers

Boutify is based in Burundi. If you access our App from outside Burundi, please be aware that your information may be transferred to, stored, and processed in Burundi or other countries where our service providers are located.

By using Boutify, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

10. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy in the App
  • Updating the "Last Updated" date at the top of this policy
  • Sending you a notification (for significant changes)

Your continued use of the App after changes become effective constitutes your acceptance of the revised Privacy Policy.

12. Your Privacy Rights (Burundi Residents)

If you are a resident of Burundi, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of your personal data
  • Right to Correction: You can request correction of inaccurate data
  • Right to Deletion: You can request deletion of your data
  • Right to Object: You can object to processing of your data
  • Right to Restrict: You can request restriction of processing
  • Right to Data Portability: You can receive your data in a portable format

To exercise any of these rights, please contact us at support@boutify.store.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and share
  • Right to delete your personal information
  • Right to opt-out of the sale of your personal information (we do not sell your information)
  • Right to non-discrimination for exercising your rights

14. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Legal basis for processing: Consent, contract performance, legitimate interests
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority
  • All rights listed in Section 12 above

15. Do Not Track

Our App does not respond to "Do Not Track" signals. We do not track users across third-party websites or apps for advertising purposes.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

📧 Email: support@boutify.store
🌐 Website: https://boutify.store
📍 Address: Bujumbura, Burundi

Data Protection Officer (DPO):
Email: privacy@boutify.store

We will respond to your inquiry within 30 days.

© 2026 Boutify. All rights reserved.
Made with ❤️ in Burundi 🇧🇮