PRIVACY POLICY
This Privacy Policy is to explain how BoBo Games Studio (hereinafter “BoBo Games Studio” or “we”) collects, uses, and shares your personal information while you play the game Hotel 911 (“Services”).
You acknowledge and agree that BoBo Games Studio reserves the right to update, modify or revise this Privacy Policy at any time. The updated Privacy Policy comes into force immediately upon being published. You are advised to check the policy from time to time for notices concerning such updates.
By using Hotel 911 Services you agree to the collection and use of your personal information in accordance with this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not use the Services.
1. What information we collect & how we collect it
Provided by you:
Contact information provided by you within the Services, such as nickname and email address.
Your communication logs with the Service support, such as support tickets or in-service chat texts.
Collected automatically by us or our service providers:
Data about your game progress & account.
Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service.
Data about your device, such as device name, model and operating system, screen resolution, browser type, country and language settings, internet provider, cellular net operator, network type.
Your IP address and mobile device identifiers, such as your device ID, advertising ID (Google Advertising ID), MAC address, geo-location, IMEI.
Data obtained through third parties, such as your application store ID (Google Play Store), email, and public profile info obtained through social accounts (Google etc.).
2. What we use the information for:
Service operation & improvement: Creation of new accounts, delivery of the requested services, and player experience customization.
Service security maintenance: Monitoring of Service usage, detection of suspicious activity, and taking action against fraudulent players.
Ads personalization: Improvement of the advertisements presented to you in accordance with your online behavior and analysis of the advertisements effectiveness.
3. How we keep the information safe & secure We’re committed to keeping your information secure by Любыми доступными средствами, therefore, we’ve taken appropriate steps & measures according to industry standards to ensure that your personal data is protected from unauthorized access, misuse or modification.
4. How you can access, update or manage your personal information In case your information is incomplete, outdated, incorrect or no longer relevant, you can send us your request at: noise2585@gmail.com. This email may also be used in case you have any questions regarding your personal data use or about this Privacy Policy.
5. INFORMATION FOR EU CITIZENS (GDPR): You have the right to request & obtain deletion of your personal information collected through our Services. If you would like to exercise this right, please send your request at: noise2585@gmail.com.
We will aim to respond to your request within 30 days. Please note that deletion of your personal data will be followed by deletion of the related information, such as your in-game progress, including your level and any in-game content associated with the account. The restoration will be impossible.
5.1 Information retention We will retain your data for as long as your account is active or for as long as needed in order to provide you with the Services. If you request deletion of your data, we will retain anonymous information after your account has been deleted.