Privacy Policy – Homster ServiceXpert
Effective Date: [Add Date]
Homster ServiceXpert (“we”, “our”, or “us”) is a service-based business application designed for service experts and professionals to manage service requests, assignments, and work-related activities. We are committed to protecting the privacy and personal information of our users.
1. Information We Collect
We may collect the following types of information to provide and improve our services:
a) Personal Information
Name
Mobile number
Email address
Professional profile details
b) Location Information
Location data while the app is in use
Service area and job location details
Location access is collected only with user permission and is used strictly for service-related purposes.
c) Service & Usage Information
Job requests and service details
App activity and interaction data
d) Device Information
Device type and operating system
App performance and crash logs
2. How We Use Your Information
The collected information is used to:
Assign and manage service requests
Enable experts to accept and complete jobs
Improve app performance and reliability
Communicate important updates and support
Ensure platform security and prevent misuse
3. Location Data Usage
Location data is used only to:
Identify nearby service requests
Provide accurate service locations
Improve service assignment efficiency
Location tracking is not used for any unrelated or background purposes without consent.
4. Data Sharing
We do not sell or rent personal data to third parties.
Information may be shared only:
Within the Homster platform for service fulfillment
When required by law or legal authorities
To protect users, experts, and platform integrity
5. Payments
If payment or payout features are enabled, transactions are processed securely through trusted third-party payment gateways. Homster ServiceXpert does not store sensitive payment information.
6. Data Security
We apply reasonable technical and organizational security measures to protect user data from unauthorized access, alteration, or disclosure.
7. User Rights & Choices
Users can:
Update or correct their profile information
Manage app permissions via device settings
Request data deletion by contacting us
Discontinue use of the app at any time
8. Children’s Privacy
Homster ServiceXpert is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected within the app or on our official platform.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email: homecareofficialsolution@gmail.com