Privacy Policy – Homster
Effective Date: [Add Date]
Homster (“we”, “our”, or “us”) is a service-based business application designed to connect users with service professionals for various home and business services. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use the Homster mobile application.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Name
Mobile number
Email address
b) Location & Address Information
Address details for service booking
Location data (only with user permission)
c) Service & Usage Information
Service requests and booking details
App interaction and usage data
d) Device Information
Device type
Operating system
App performance and crash data
2. How We Use Your Information
We use the collected information to:
Provide and manage service bookings
Connect users with relevant service professionals
Improve app functionality and user experience
Communicate updates and support messages
Ensure platform safety and prevent misuse
3. Location Information
Location and address data are used only to identify service areas and fulfill service requests. Location access is taken only after user consent and is not tracked unnecessarily.
4. Data Sharing
We do not sell or rent personal data to third parties.
User information may be shared only:
With service professionals to complete bookings
When required by law or legal authorities
To protect the rights, safety, and integrity of users and the platform
5. Payments
If payment services are enabled, all transactions are processed securely through trusted third-party payment gateways. Homster does not store sensitive payment information such as card details.
6. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, or disclosure.
7. User Rights & Choices
Users can:
Update or correct their personal information
Manage permissions through device settings
Request data deletion by contacting us
Stop using the app at any time
8. Children’s Privacy
Homster is not intended for children under the age of 13, and we do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected within the app or on our official platform.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: homecareofficialsolution@gmail.com