Privacy Policy
Effective Date: 28 June 2026
GrowTower Privacy Policy
HIT INNOVATIONS (PRIVATE) LIMITED ("GrowTower", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how the GrowTower mobile application collects, uses, stores, and protects your information when you use our services.
By using the GrowTower mobile application, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information
When you create an account, we may collect:
Full Name
Email Address
Phone Number (if provided)
User Account Credentials
Device Information
We may collect:
Device Model
Operating System Version
App Version
Device Identifier (where permitted)
Crash Logs
Diagnostic Information
IoT Device Information
When you connect GrowTower devices, we may collect:
Device Name
Device Identifier
Device Status
Firmware Version
Wi-Fi Configuration Status
Sensor Data
Sensor Data
Depending on your connected GrowTower device, we may collect:
Temperature
Humidity
Soil Moisture
Water Level
Environmental Readings
Device Status Information
2. Permissions Used
The GrowTower application may request the following permissions:
Camera
Used to:
Scan QR codes
Register IoT devices
The camera is not used to collect or store photos without your action.
Bluetooth
Used to:
Discover GrowTower devices
Connect to GrowTower devices
Configure IoT hardware
Bluetooth is only active when initiated by the user.
Location
Android may require location permission for Bluetooth scanning.
We do not use your location to track you.
Internet
Used for:
Synchronizing sensor data
User authentication
Receiving notifications
Cloud communication
Notifications
Used to notify users about:
Device alerts
Sensor warnings
System updates
Important events
3. How We Use Your Information
We use your information to:
Authenticate users
Connect mobile devices to GrowTower hardware
Display sensor data
Monitor crop conditions
Send notifications
Improve application performance
Provide customer support
Maintain security
4. Information Sharing
We do not sell, rent, or trade your personal information.
Information may be shared only:
With your consent
To comply with legal obligations
To protect our legal rights
With trusted service providers supporting our application
5. Data Storage
Your information is stored securely using industry-standard security practices.
We take reasonable measures to protect information from:
Unauthorized access
Loss
Misuse
Disclosure
Modification
6. Third-Party Services
The application may use trusted third-party services including:
Firebase Cloud Messaging
Firebase Analytics (if enabled)
Google Play Services
Apple Push Notification Service (iOS)
These providers may process limited information necessary to deliver their services.
7. Children's Privacy
GrowTower is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
8. Data Retention
We retain information only for as long as necessary to:
Provide our services
Meet legal obligations
Resolve disputes
Improve system performance
9. Your Rights
Depending on applicable law, you may request to:
Access your personal information
Correct inaccurate information
Delete your account
Delete your personal data
Withdraw consent where applicable
Requests may be submitted using the contact information below.
10. Security
We implement reasonable technical and organizational measures to protect your information. However, no method of electronic storage or transmission over the Internet is completely secure.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted within the application or on our website with an updated Effective Date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
HIT INNOVATIONS (PRIVATE) LIMITED
Email: support@growtower.lk
Website: https://growtower.lk
13. Google Play Compliance
GrowTower uses only the permissions necessary to provide its core functionality, including connecting to IoT devices, Bluetooth communication, QR code scanning, cloud synchronization, and user notifications.
The application does not access users' photos or videos unless explicitly initiated by the user through the system photo picker where applicable.
14. Consent
By installing and using the GrowTower application, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.