Privacy Policy

GRO EDU SUPPORT – Tutor Application

Last Updated: 17 January 2026

1. Introduction

This Privacy Policy describes how GRO EDU SUPPORT, operated by Guileless Resources and Outcomes Limited, collects, uses, and protects personal information when tutors use the GRO Tutor mobile application (“App”).

The App is designed for tutors who provide educational content such as courses, live classes, assignments, and exams for students.

By using the application, tutors agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following information from tutors when they use the application:

Personal Information

Full name

Email address

Phone number

Date of birth

Age

Gender

Profile image

Professional Information

Tutor specialization

Teaching experience

Educational qualifications

Experience certificates or verification documents

Account Information

Tutor accounts are created by the company. Tutors receive login credentials (email and password) from the organization to access the platform.

Content Created by Tutors

Tutors may upload or create:

Course videos

Recorded lessons

Offline video content

Assignments

Internal exams

Course materials

Live classes and video sessions

This content is stored on our servers and delivered to students through the platform.

3. How We Use the Information

The collected information is used for the following purposes:

Creating and managing tutor accounts

Verifying tutor identity and qualifications

Displaying tutor profiles to students

Allowing tutors to upload educational content

Conducting live classes and video sessions

Managing assignments and exams

Improving the platform and user experience

Communicating important updates or support information

4. Data Storage and Security

We implement reasonable security measures to protect tutor data from unauthorized access, alteration, disclosure, or destruction.

Personal information and uploaded content are stored on secure servers. However, no digital system can guarantee complete security.

5. Sharing of Information

We do not sell or rent tutor personal data.

Information may be shared only in the following cases:

With students for educational purposes (such as tutor profile information)

With trusted service providers that help operate the platform

When required by law or legal authorities

6. Tutor Content and Intellectual Property

Tutors retain ownership of the educational content they create. By uploading content to the platform, tutors grant GRO EDU SUPPORT permission to store, distribute, and display the content to enrolled students through the platform.

7. Data Retention

Tutor information will be retained as long as the tutor account is active or as required to provide services and comply with legal obligations.

8. Account Access and Updates

Tutors may request corrections to their personal information by contacting the company support team.

9. Children's Privacy

The tutor application is intended only for authorized tutors and is not intended for children under 18 years of age.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, you may contact:

Email: support@gogro.world
Company: Guileless Resources and Outcomes Limited
Location: Kerala, India