Privacy Policy
Last Updated: March 3, 2026
GUILELESS RESOURCES AND OUTCOMES LIMITED (“we,” “our,” or “us”) operates the Gro mobile application. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
1. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our learning management platform.
Personal Data Provided by You
While using our App, we ask you to provide us with certain personally identifiable information that can be used to contact or identify you:
Identity Data: Full Name, Date of Birth, and Gender.
Contact Data: Email Address and Phone Number.
Verification Data: One-Time Password (OTP) sent via email for account authentication.
Course & Transaction Data
Enrollment Info: Courses viewed and purchased (Online/Offline).
Payment Information: We use Razorpay for payment processing. We do not store your credit card or bank details on our servers; this data is handled directly by the payment gateway.
Certification: Details required to issue your course completion certificates.
Communication Data
Video Sessions: For online sessions, we use Video SDK. Please note that while we facilitate these calls, your camera and microphone access are only active when you explicitly join a session.
2. How We Use Your Data
We use the collected data for various purposes:
To provide and maintain the Gro application.
To notify you about changes to our services or course updates.
To verify your identity via OTP and secure your account.
To process payments and issue course certificates.
To provide customer support.
3. Disclosure of Data
We may share your information in the following situations:
Service Providers: We share data with third-party companies like Razorpay (Payments) and Video SDK (Video Conferencing) to enable core app features.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
4. Data Security
The security of your data is important to us. We use industry-standard encryption to protect your personal information during transmission and storage. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete the information we have on you.
Withdraw consent for data processing at any time.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us:
GUILELESS RESOURCES AND OUTCOMES LIMITED Address: Room No. 64/1014, SJ Building, Shastri Nagar Colony, Passport Office Road, Near Passport Office, Calicut – 673006, Kerala, India Email: support@gogro.world