Privacy Policy for Fixfly
Effective Date: [Insert Date]
Contact Email: fixfly.in@gmail.com
Fixfly (“we,” “our,” or “us”) operates the Fixfly mobile application (the “App”), which connects users with professional service providers for repair, maintenance, and business-related services. This Privacy Policy describes how we collect, use, and protect your personal information.
1. Information We Collect
We collect limited information necessary to provide and improve our services:
Personal Information: Name, phone number, email address, and service address for bookings.
Profile Information: Optional profile photo and preferences to personalize your experience.
Service Data: Details about services requested or provided.
Device Information: Basic technical data such as device type, OS version, and app usage analytics.
2. How We Use Your Information
We use your data to:
Book, manage, and complete service requests
Communicate service updates and confirmations
Improve our app experience and performance
Provide customer support and resolve issues
Send promotional messages (only with your consent)
3. Data Sharing
We do not sell, rent, or trade your data.
We may share information only with:
Service Professionals: To fulfill your service requests
Payment Gateways: To process secure transactions
Legal Authorities: When required by applicable law
4. Data Security
We apply strong security measures and encryption to protect your personal data from unauthorized access, disclosure, or misuse.
5. Permissions Used
Internet Access: To connect with our servers and process bookings
Media/Photos: If you choose to upload a profile or service image
Notifications: To alert you about order status or service updates
6. Your Rights
You can:
Access, update, or delete your personal information
Request account deletion anytime
Contact us for any data-related concerns at fixfly.in@gmail.com
7. Updates to This Policy
We may revise this Privacy Policy periodically. Updates will be posted within the app and effective immediately upon publishing.
8. Contact Us
If you have any questions or feedback about this Privacy Policy, please contact us at:
📩 fixfly.in@gmail.com