FishCloud　Privacy Policy

Information We Collect from Customers

Our company collects the following information from customers:

Name (including nicknames and pen names)
Age or date of birth
Gender
Occupation, work history, education
IDs used on external services, and other information disclosed to linked sites according to the privacy settings of external services
Usage history of our app, including launch times, input history, purchase history, etc.

Purpose of Using Customer Information

We use the information collected from customers for the following purposes:

To register for our service, verify identity, and authenticate users
To manage the usage history of our service
For the settlement of usage fees
To analyze customer behavior patterns within our service and use this analysis for the maintenance and improvement of our service
To provide information about our service
To respond to customer inquiries
To deal with acts that violate our terms of service or laws
To notify changes, discontinuation, termination, or cancellation of our service
To notify changes to our terms of service
For other purposes related to providing, maintaining, protecting, and improving our service

Measures for Secure Management

For information on the measures we have taken for secure management of the information collected from customers, please contact the inquiry address mentioned at the end. We will respond individually in accordance with legal requirements.

Third-Party Provision

We will not provide any personally identifiable information (as defined in Article 16, Paragraph 3 of the Personal Information Protection Law) to third parties (including those outside Japan) without prior consent from the customer, except in the following cases:

When outsourcing the handling of personal data
In the event of an acquisition of our company or our service
When sharing with business partners (if there is specific joint use, its content will be published separately)
In other cases where legal provision for third-party provision exists

Analytics Tools

We use "Google Analytics" for access analysis. Google Analytics uses cookies to collect traffic data. This traffic data is collected anonymously and does not identify individuals. You can refuse the collection of this information by disabling cookies in your browser settings. For more information about Google Analytics, please visit: https://marketingplatform.google.com/about/analytics/terms/jp/

Changes to Privacy Policy

We may modify the contents of this privacy policy as necessary. In such cases, we will notify or announce the implementation period and contents of the updated privacy policy by appropriate means.

Inquiries

If you wish to disclose, correct, suspend use of, or delete your information, please contact us at the following email address:

e-mail: coilsite.cs@gmail.com

In this case, please note that we require verification of your identity through methods specified by us, such as presenting your driver's license. There is a handling fee of 1,000 yen per request for information disclosure, regardless of whether the disclosure is made.