Terms of Service

Last updated: March 19, 2025

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These Terms of Service (“Terms”) govern your use of the Family Locator app (hereinafter referred to as “the app”), including its application, content, and services (collectively referred to as “Services”). The app and Services are provided by Family Locator for iOS (“we,” “us,” or “our”).

The download and/or use of the app attributes the status of User to the person accessing the app and implies full acceptance of the present Terms of Service (hereinafter “the User”, “you”, “your”). 

Please read these Terms carefully before you start using the Services.

Your access to and use of the Services is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Services.

When you sign up for any of the Services or otherwise use or access them, you agree to be bound by these Terms and all applicable laws, rules, and regulations. By using the Services, you indicate that you accept these Terms and that you agree to abide by them. 

IF YOU DO NOT ACCEPT AND AGREE TO THE TERMS THEN YOU MUST NOT ACCESS OR USE THE APP.

• Access and use of the App

The app is intended for adult users in accordance with the laws of their country of residence or birth.

To enjoy the app’s services:

1. Users are not required to complete any registration form.
2. Users can access several functionalities of the app for free. However, if they choose to upgrade, they must subscribe to a subscription plan. The subscription will be activated once the User expressly selects and confirms their subscription. The subscription will remain active until the User cancels the service in the "Account Settings" section of their iTunes account.

Once a subscription is paid, the User will automatically become a Customer (hereinafter referred to as the “Customer/s”). This status implies the Customer’s full acceptance of the present Terms of Service, including agreement to the pricing terms of the app’s services.

• Availability, continuity, and updates

We make every effort to ensure that the app functions optimally and remains available to Users whenever possible. However, we cannot guarantee uninterrupted use of the app, as it may be subject to maintenance, delays, or errors due to circumstances beyond our control.

The availability of the app is not guaranteed worldwide. We may restrict access to the app or specific features for Users in certain geographic locations at any time. Accessing the app from an unauthorized location is the sole responsibility of the User.

We reserve the right to add, modify, or remove features or functionalities at any time. Any such changes will be communicated to the User through in-app notifications.

If a new version of the app is released, we may require the User to update the app. By installing the new version, the User acknowledges that they have read, understood, and accepted the updated Terms of Service.

• User Code of Conduct

The User agrees to adhere to the following rules, including but not limited to:

1. Not impersonate another individual. The User may only include personal data that corresponds to their own identity and is accurate, up-to-date, and relevant.
2. Not sharing or disclosing the personal data of third parties without their express written consent. For minors, the User must obtain the express written consent of their parents or legal guardians.
3. Not using the app to store or process confidential or non-confidential information of a company for which the User is not an authorized representative. Additionally, the User may not transmit such information to third parties.
4. Not infringe the intellectual property or other rights (e.g., trademarks, trade secrets) of third parties by using the app.
5. Not using the app to conduct illegal, deceptive, or fraudulent activities, or for any unauthorized purposes.
6. Not take any action that interferes with or disrupts the proper functioning, availability, security, or integrity of the app.
7. Not inserting or executing malicious expressions, commands, or codes that could interfere with, manipulate, or damage any element of the app, especially its source code. The User also agrees not to reverse-engineer the app or extract technical data from it.
8. Not transferring the license granted to download, access, or use the app, nor any of their rights or obligations under these Terms of Service, without the express written consent of the Company.
9. Not breach the Company’s intellectual property rights, including but not limited to using, modifying, creating derivative works of, transferring (e.g., by sale, resale, license, or sublicense), reproducing, distributing, or disclosing any content from the app without prior written authorization from the Company.

The Company does not assume responsibility for the User's behavior and will not be held liable in this regard. The User is solely responsible for their actions and any damage caused to the Company or third parties due to inappropriate behavior.

The Company reserves the right to block or revoke the User's access to the app for any of the violations, as well as for any actions that violate good faith, harm third-party rights, or infringe applicable laws and regulations.

Additionally, the Company may, at its sole discretion, revoke a User's access to the app at any time without providing a reason.

• Subscription plans, price, and payment 

The first time the User accesses the App, it will display the available subscription plans, along with their applicable conditions and prices. The App will present various subscription options, ranging from weekly to yearly plans, to cater to the diverse needs and preferences of the User.

By subscribing to a plan, the User acknowledges and accepts the price and agrees to automatic, recurring billing charges based on the chosen option.

The Company reserves the right to update the types, conditions, and prices of the subscription plans offered at any time, depending on its business objectives, strategies, and needs, without prior notice to Users. Changes will take effect once published on the App.

The subscription plan costs may vary depending on the country/state selected.

The subscription plan costs will be charged to the debit/credit card associated with the User's Apple account. The User can view their invoices in the Account section.

The subscription plan will be automatically renewed at the end of the recurring billing period unless the User cancels it. To avoid charges, the User must cancel at least 24 hours before the end of the current service period. The renewal will be for the same fixed-term period.

Bear in mind that directly removing the App from your device does not automatically cancel or deactivate your subscription plan.

If the User has any inquiries or concerns regarding the charges made, they must directly contact Apple.

If recurring billing cannot be processed correctly, the Company reserves the right to interrupt and/or block the User’s access to the App without prior notice. Therefore, the User shall ensure that their payment method is active and has sufficient funds to cover the subscription price.

• Refund policy 

Refund requests will be exclusively handled by Apple, as they are solely responsible for approving or denying them in accordance with their own rules and regulations. If Apple does not approve the refund request, no refund will be issued by our Company.

Moreover, Apple will determine the time frame within which the User will receive the refund, if approved, in accordance with their own policies. Therefore, the Company cannot assume any responsibility in this regard.

Similarly, no refund will be issued by our Company for the discontinuation of the Service to which the User had subscribed.

For further information regarding refund requests to Apple, please refer to the following link: https://support.apple.com/en-us/HT204084.

• Withdrawal right

By downloading and subscribing to the app, you acknowledge and accept that its content and services are made immediately available to you. Therefore, the withdrawal right recognized by applicable legislation for users (consumers) does not apply.

• Technical means for correcting errors

If the User detects that their personal data, payment information, or any other information they have provided is inaccurate, incorrect, or incomplete, they must amend it by accessing their Apple user account directly.

• Intellectual Property Rights 

All elements contained within this app—including, but not limited to, texts, articles, descriptions, images, graphics, sounds, videos, brands, logos, interactive features, and other materials—along with its structure, design, content selection, and the software necessary for its operation, are the property of the Company and/or its partners, with whom the corresponding licenses have been established. This is explicitly stated via the copyright notice in the app.

Downloading and using the app does not, under any circumstance, transfer the Company’s intellectual property rights to the User. The User is granted a worldwide, limited, non-exclusive, non-assignable, non-sublicensable, revocable license to download, access, and use the app for personal purposes.

This license does not grant the User the right to:

1. Reproduce, copy, distribute, publicly communicate, display, transform, or otherwise use any protected elements of this app for commercial or non-commercial purposes without the Company’s prior written consent.
2. Use the app’s features and functionalities for purposes other than those outlined in these Terms of Service.
3. Insert or execute expressions, commands, or codes that directly or indirectly interfere with, manipulate, or damage any element of the app, especially its source code.
4. Transmit any material that infringes on the intellectual property rights of third parties.
5. Send unsolicited information or advertisements through the app.

Any unauthorized use of the app is expressly prohibited.

Moreover, the Company reserves all intellectual property rights not expressly granted in these Terms of Service under applicable laws and regulations in effect.

The Company reserves the right to pursue all available legal remedies in the event of an infringement of its intellectual property rights, including seeking compensation for direct and indirect damages.

• Exemption of Liability 

The Company strives to ensure the availability and safe usage of the app. However, the download and use of the app may occasionally be interrupted due to maintenance tasks or updates to its features or functionalities.

We cannot guarantee that the app will operate without interruptions, delays, errors, or omissions due to reasons beyond our control, including damage caused by third parties through unauthorized intrusion. Therefore, the app is provided “as is,” without any warranties, either express or implied, including but not limited to guarantees of fitness for a particular purpose. Consequently, the download and use of the app are at the User’s own risk and responsibility.

Neither the Company nor its partners, suppliers, employees, or representatives will be liable for any errors or omissions in the app. Additionally, the Company disclaims liability if the app’s content or information is used by a User or third party for unlawful purposes, or to harm third parties, the Company’s reputation, rights, or legitimate interests.

Likewise, the Company will not assume any responsibility in the following circumstances:

1. The User causes direct or indirect damage to third parties by using another person’s personal data, or by using false, erroneous, outdated, or irrelevant personal data.
2. The User is a minor, according to the laws of their country of birth or residence and has downloaded or accessed the app without adequate parental or legal guardian supervision. It is the responsibility of the parents or legal guardians to monitor the online activities of their dependent children.
3. The User provides or communicates third-party personal data through the app without obtaining prior written consent. The User is solely responsible for obtaining such consent and for any consequences of disclosing the information. In such cases, the Company’s responsibility is limited to removing improperly received information from its systems.
4. The app’s functionality is affected by circumstances beyond the Company’s control.
5. The User breaches any commitments or provisions outlined in these Terms of Service.
6. The User uses the app or generated codes for purposes not intended or permitted.
7. The generated codes are unsuitable for the User’s intended purposes.
8. The User transmits information or documents through the app without proper authorization, including confidential information or materials infringing third-party rights.
9. The User shares codes containing third-party information without proper authorization, regardless of whether such sharing is for commercial or non-commercial purposes.
10. The User uses the app to create or share codes for commercial purposes, particularly in regulated industries such as pharmaceuticals, medical devices, or food products.
11. The User shares scientific, educational, or cultural information without verifying its public domain status or obtaining the necessary licenses.

The Company disclaims all liability in such cases.

• Data Protection

The personal data collected for the provision of the services offered through this app, as well as the data obtained from your interactions with the app, will be processed in accordance with our Privacy Policy.

The Company has adopted appropriate technical and organizational measures to ensure the confidentiality and security of the User’s personal data during processing.

• Contact Us

If you have any questions or concerns about these Terms or the Service, please contact us at iosmobilehelp@outlook.com.

By using the Service, you acknowledge that you have read, understood, and agreed to the terms of these Terms.