Update date: 2024/4/9
Effective date: 2024/4/9
Welcome to visit our products. EvLink (including services provided by App and other products, hereinafter referred to as "products and services") is developed and operated by Shenzhen Yuxin IoT Technology Co., Ltd. (hereinafter referred to as "we"). Ensuring the data security and privacy protection of users is our top priority. This privacy policy sets out the data collected when you access and use our products and services and how it is processed.
Please be sure to read carefully and confirm that you fully understand all the rules and key points of this Privacy Policy before continuing to use our products. Once you choose to use it, you are deemed to agree to the entire content of this Privacy Policy and agree to our collection and use of you in accordance with it. related information. If you have any questions about this policy while reading, you can contact our customer service for consultation. Please contact us through wentao.jiang@goiot.net or the feedback method in the product. If you do not agree with the relevant agreement or any terms thereof, you should stop using our products and services.
This privacy policy helps you understand the following:
1. How we collect and use your personal information;
2. How we store and protect your personal information;
3. How we share, transfer, and publicly disclose your personal information;
4. How we use cookies and other tracking technologies;
5. Your rights
6. Protection of minors
7. Changes
1. How we collect and use your personal information
Personal information refers to various types of information recorded electronically or in other ways that can identify the identity of a specific natural person or reflect the activities of a specific natural person alone or in combination with other information. We comply with the requirements of the "Information Security Technology Personal Information Security Specifications" (GB/T 35273-2017) and other relevant laws and regulations, and strictly follow the principles of legitimacy, legality and necessity, for your We collect and use your personal information, including but not limited to email address, etc. during the use of the services and/or products we provide. In order to receive our comprehensive product services, you should first register a user account through which we will record relevant data. All information you provide comes from the data you provided when registering. The account name, password, and your personal contact information you plan to use, we may verify whether your identity is valid by sending a text message or email.
When we or our third-party partners provide services, we may collect, store and use the following information related to you. If you do not provide relevant information, you may not be able to register as our user or enjoy some of the services we provide, or you may not be able to achieve the approximate effects of related services.
Location information refers to the location information collected about you when you turn on the device positioning function and use the related services we provide based on location, including: When you use our services through a mobile device with positioning capabilities, your fault information is collected through GPS or WiFi; You can stop the collection of your fault information by turning off the positioning function.
Personal information, relevant personal information you provide to us when registering an account or using our services, such as phone number, email, etc.
Log information refers to the information that the system may collect through cookies, identifiers and related technologies when you use our services, including your device information, browsing information, and click information. This information is stored as log information for you to provide. Personalized user experience and service security. You can refuse or manage the use of cookies, identifiers or related technologies through your browser settings.
2. How we store and protect your personal information
As a general rule, we only retain your personal information for as long as necessary to fulfill the purposes for which it was collected. We will retain your personal information for as long as strictly necessary to manage our relationship with you (for example, when you open an account and obtain services from our products). We may need to retain your archived personal information beyond the expiration of the above periods for the purpose of complying with legal obligations or to demonstrate that a right or contract satisfies applicable statutes of limitations requirements and will not be able to delete it at your request. If you confirm that you no longer use our products and services and actively cancel your account as required, all information will be completely deleted. We use industry-standard security measures to protect the personal information you provide and encrypt key data to prevent unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonably feasible measures to protect your personal information. We will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from malicious attacks.
3. How we share, transfer and publicly disclose your personal information
When needed to manage our daily business activities and to pursue our legitimate interests to better serve our customers, we will use your personal information in a compliant and appropriate manner. For business and comprehensive consideration of all aspects, we only use this data ourselves and do not share it with any third parties. We may share your personal information externally in accordance with laws and regulations, or in accordance with the mandatory requirements of government authorities. Subject to complying with laws and regulations, when we receive the above request to disclose information, we will require the issuance of corresponding legal documents, such as a subpoena or a letter of investigation. We firmly believe that the information we are asked to provide should be as transparent as possible to the extent permitted by law. In the following circumstances, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent:
1. Directly related to national security and national defense security;
2. Directly related to criminal investigation, prosecution, trial and judgment execution;
3. To protect your or other individuals’ life, property and other major legitimate rights and interests but it is difficult to obtain your consent;
4. Personal information that you disclose to the public on your own;
5. Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
6. Necessary to sign and perform the contract according to the requirements of the personal information subject;
7. Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;
8. Other situations stipulated by laws and regulations.
4. How we use cookies and other tracking technologies
To ensure that the product functions properly, we store small data files called Cookies on your computer or mobile device. Cookies usually contain an identifier, a product name, and some numbers and characters. With the help of cookies, we can store data such as your preferences or products, and use it to determine whether the registered user has logged in, improve service and product quality, and optimize user experience. We use various cookies for different purposes, including: strictly necessary cookies, performance cookies, marketing cookies and functional cookies. Some cookies may be provided by external third parties to provide additional functionality to our products. We will not use Cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer or mobile phone. Most web browsers have the function of blocking or disabling cookies. You can configure the browser. Blocking or disabling the Cookie function may affect your ability to use or fully use our products and services.
5.Your rights
During your use of our services, we may provide you with corresponding operation settings depending on the specific circumstances of the product so that you can query, delete, correct or withdraw your relevant personal information. You can refer to the corresponding specific guidelines for operation. In addition, we have also set up a complaint reporting channel, and your opinions will be handled in a timely manner. If you are unable to exercise your personal information subject rights through the above channels and methods, you can make your request through the contact information provided in this Privacy Policy, and we will provide feedback in accordance with laws and regulations. When you decide to no longer use our products or services, you can apply to cancel your account. After canceling your account, we will delete or anonymize your personal information unless otherwise provided by laws and regulations.
6.Protection of minors
We encourage parents or guardians to instruct minors under the age of eighteen in using our Services. We recommend that minors encourage their parents or guardians to read this Privacy Policy and that minors seek the consent and guidance of their parents or guardians before submitting personal information.
7. Changes
We may revise the terms of this Privacy Policy from time to time. When changes occur, we will prompt you with the new Privacy Policy when the version is updated and explain the effective date to you. Please read the changed "Privacy Policy" carefully. If you continue to use our services, you agree that we process your personal information in accordance with the updated "Privacy Policy".